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Business Systems Analyst (W2 only)
Business Systems Analyst (W2 only)ConsultUSA • Pittsburgh, PA, United States
Business Systems Analyst (W2 only)

Business Systems Analyst (W2 only)

ConsultUSA • Pittsburgh, PA, United States
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  • [job_card.full_time]
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Description :

Our client has an immediate need for a Business Systems Analyst to support the modernization of our Customer Identity and Access Management (CIAM) solution for the Retail Line of Business.

Requirements :

  • Bachelor’s degree preferred; however, equivalent professional experience will be considered.
  • 3–5 years of relevant Business Analyst or BSA experience, preferably in technical or financial industries.
  • Agile or Scrum certification is a plus.
  • Identity and Access Management (IAM, CIAM, or WIAM)
  • Business Process Analysis
  • Business Workflows and Process Flows

Nice-to-Have Skills

  • Experience using process visualization tools (e.g., Mural, Miro, Whiteboard, Visio)
  • Strong visual communication and documentation skills
  • Agile or Scrum certification
  • Responsibilities :

  • Serve as a liaison between business stakeholders and technical teams for CIAM modernization initiatives.
  • Conduct deep-dive sessions to gather, analyze, and document functional and non-functional requirements.
  • Build, maintain, and optimize business process flows and user stories / use cases.
  • Translate business requirements into detailed process diagrams and artifacts.
  • Collaborate with stakeholders across the Retail Line of Business to understand architectural requirements and operational workflows.
  • Create dashboards, burn-down charts, and other visual tools to track progress and communicate insights.
  • Support Agile ceremonies and maintain alignment with project timelines and priorities.
  • For a complete listing of all ConsultUSA jobs please visit

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