Director of Workforce Experience

A company is looking for a Director, Workforce Experience Optimization & Delivery.

Key Responsibilities

Lead the enterprise-wide adoption and activation of the Experience Operating System (XOS)

Partner with cross-functional teams to manage priority employee journeys and ensure alignment with business needs

Establish governance frameworks for prioritizing and scaling experience interventions

Required Qualifications

Experience in business process optimization, employee experience enablement, or system adoption in a matrixed environment

Track record of embedding new operating models and driving cross-functional adoption of experience systems

7-10 years in experience management, operations, or business transformation

Advanced degree preferred (e.g., MBA, Organizational Development) and certifications in change management or continuous improvement are valued