Information Technology Operations Specialist

Business Systems Analyst

Summary / Objective

The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations.

Essential Functions

All areas of responsibility listed below are essential to the satisfactory performance of this position by any / all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned" :

• Performs Systems Analysis / Database Design / Programming and Training.
• Performs analysis and makes recommendations in areas that require a high level of technical competency.
• Assists in modifying or creating databases within the SFDC.
• Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP.
• Provides technical training, guidance, and resource support for end users and Departmental staff.
• Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems.
• Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team.
• In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills.
• Assists in developing user documentation and departmental policies and procedures that impact the use of application systems.
• Document and plan the projects of the system from the initial stage to final implementation and training stage.
• Acting as developer for Salesforce.
• IT document control and Management.
• Data Analyst – KPI’s.
• Acting as liaison w / IT team in Morgan Hill and / or HQ w / stakeholders to meet the project objective.
• Performs other related duties as assigned.

Competencies

1.      Customer / Client Focus

2.      Decision Making

3.      Initiative

4.      Problem Solving / Analysis

5.      Technical Capacity

6.      Organizational Skills

Education and Experience Required

Skills Required

Company Description

Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients’ needs efficiently.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.