District Manager

District Manager

Looking for people who want to make an impact and difference in a company. District Manager

A Plus Automotive started in 2019. Our vision was to grow a profitable business by creating a positive employee experience, so that each employee is passionate about delivering a customer experience that exceeds customers expectations.

Responsibilities :

• District managers are required to be able to perform center manager duties
• District managers will ensure all locations open on time remain open until scheduled to close and staffed appropriately for the business expected to include key positions are filled for example All N.C. locations are required to have an inspector at all times.
• Dm's will collect and review KPI'S on an ongoing daily basis to include mid day 1pm results to confirm we are pacing to hit goals or changes are made to improve and control labor if needed.
• Daily recap, Dm's must send a brief daily recap email at the conclusion of the day to communicate ongoing challenges they helped overcome, opportunities they worked with the leadership team to create action plans to improve and wins they celebrated at the location they worked at on this day.
• Agenda for the following weeksent no later than saturday 7pm to RM
• DM'S MUST BE THE CHEERLEADERS FOR THEIR TEAMS AND KEEP A HIGH LEVEL OF POSITIVITY AND MOTIVATION AT ALL TIMES.
• Hold your team accountable - performance management works both ways ataboys when things go well and verbal / written conversations when we miss the mark. Not so soft people walk over you, not so hard no one wants to not work for you.
• Deal with claims, warranties, customer complaints that exceed $100 or your store leadership's abilities.
• Pafs or Personal Action Forms for any and all employee changes, termination, transfers, vacation, payroll deductions, pay changes, ect.
• Grow the business, increase customer count sign up new and maintain current fleet accounts
• Hire for your market, conduct interviews, recruit, always looking to get better.
• Manage social media customer feedback, google reviews good and bad should be called and action taken if required.
• Payroll verification for accuracy every Thursday. Confirm breaks are cut, times are correct, mispunches are corrected, new hires are added and that your team gets paid correctly.
• Verify and place or approve all orders staying within the budgets and not running out of product.
• Respond to all emails especially closing emails from your teams with detail, professionalism and positivity.
• Always having bench strength and ensuring cross training so that when positions become open you can fill them quickly. Handling and planning for turnover, especially management professionally.
• Get behind company incentives, initiatives and contests to motivate your team and send frequent emails, text, conference calls or zoom meetings encouraging your team to compete, have fun and win.
• All admin needs to be completed by Monday 8am no later. This especially applies to payroll, bonuses, new hire packets, pafs because failure to do so could result in someone's check being incorrect. This can cause lots of unnecessary stress for multiple people accoros the organization and lead to poor employee morale.

Expectations :

Strengths needed for a position :

Primary focus should be :

Secondary focus should be :

When the job is done well the positive impacts are :

When the job is not done well the negative impacts are :

Compensation : $90,000.00 per year

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nation's largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nation's largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.