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Lead Pension Administrator - Fidelity Resume Program
Lead Pension Administrator - Fidelity Resume ProgramreacHIRE • Covington, KY, US
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Lead Pension Administrator - Fidelity Resume Program

Lead Pension Administrator - Fidelity Resume Program

reacHIRE • Covington, KY, US
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  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Return To Work Program At Fidelity Investments

Making a decision to return to work can be exciting and scary all at the same time. We get it 100% - many of us at reacHIRE are returners, too!! And, we believe meaningful relationships formed along the way back to work should be built on communication and trust. Which is why our team of Program Managers are here to listen to your unique story and help you take the best next steps toward your next opportunity. We are excited to partner with Fidelity Investments for a 6-month return-to-work program starting in May 2026.

If you are a professional returning to work after a 2+ year career break or worked in part time or independent contractor roles, this could be the perfect opportunity! reacHIRE is invested in helping professionals return with confidence; providing the resources and support needed via Program Managers who will help guide and navigate the entire process alongside you.

We know the confidence gap and imposter syndrome can get in the way of meeting amazing Returners, so please don't hesitate to apply - we'd love to hear from you.

  • Please note that this is a hybrid role and we are unable to consider candidates who would need to relocate for the program.

Responsibilities

Do you like to solve problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and the drive to constantly be innovating? For Calculations : Do you have a passion for mathematics, analytics, and Excel? For Employee Resolution : Do you have a desire to help research and resolve participants questions? If so, the Lead Pension Administrator role may be the role that is right for you!

The Lead Pension Administrator will be responsible for processing all types of calculations and / or employee resolution inquiries. In addition to normal responsibilities, this individual will be charged with the following :

What You'll Contribute Day-to-Day :

  • Act as subject matter professional of end to end processing of calculations, employee resolutions, and have a working knowledge of the disbursements process
  • Accountable for logging bugs against various applications and systems
  • Mentor and train new associates to create depth and strength throughout the team while assisting the Defined Benefit Managers with developing associate goals and completing annual reviews
  • Manage XTRAC workflows, including researching and resolving complex or sensitive customer issues
  • Assist with tracking client specific Service Level Agreements (SLAs)
  • Proactively identify work item trends and work with various internal business partners to arrive at customer-centric solutions
  • Provide support for corporate action and project related tasks
  • Support monthly testing of various systems upgrades and releases
  • Participate in special departmental projects
  • Provide back up support to DB Manager as needed
  • Qualifications

    You'll Be A Great Fit If You Have :

  • Bachelor's Degree or equivalent work experience
  • Solid grasp of Defined Benefits and Defined Benefits systems
  • Strong mathematical, analytical, and intuitive skills
  • Motivated and committed to excellence; positive demeanor and "can do" work ethic
  • Ability to work as a standout colleague while meeting individual timeliness, accuracy goals and quality standards
  • Ability to adapt to a constantly evolving environment
  • Good interpersonal skills and attention to detail
  • High integrity and discretion to ensure the confidentiality of private client and participant data
  • Strong written and verbal communication skills
  • Strong PC Software skills (i.e. Excel, Outlook, and Word)
  • About reacHIRE

    reacHIRE is changing the trajectory for individuals in the workplace by partnering with forward-thinking companies. reacHIRE believes a career break shouldn't be a career breaker. At the end of the program, you may be eligible for full-time or extended contracting work, but it is not guaranteed. Either way, you'll become part of the reacHIRE team, join with a cohort of fellow Returners, and we will provide 360-degree support via Aurora, along with a dedicated Program Manager to ensure your success every step of your journey back to work!

    Our return-to-work program participants come from all walks of life, and so do we. At reacHIRE, the sum of our individual differences, life experiences, and self-expression is what makes us great. Be you and reach higher!

    Please note :

  • reacHIRE will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. For assistance with your application please contact : Sarah White at swhite@reachire.com.
  • reacHIRE is unable to sponsor program participants for the duration of our return-to-work programs.
  • What's great about working at Fidelity Investments?

    At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

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    Lead Pension Administrator Fidelity Resume Program • Covington, KY, US

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