Talent.com
Customer Success Specialist
Customer Success SpecialistVirtualVocations • Olympia Heights, Florida, United States
Customer Success Specialist

Customer Success Specialist

VirtualVocations • Olympia Heights, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Success Specialist to manage a dedicated portfolio of SMB customers and drive their success using the platform.

Key Responsibilities

Build and manage relationships with key customer stakeholders

Develop and execute Customer Success Plans and conduct regular Business Reviews

Monitor customer usage and engagement, ensuring successful renewals and identifying expansion opportunities

Required Qualifications

3+ years of experience in Customer Success, Account Management, or a similar role in a B2B SaaS environment

Proven success in driving retention, renewals, and customer satisfaction

Strong analytical mindset with the ability to translate insights into action

Experience with CRM platforms or customer communication tools is a plus

Bachelor's degree or equivalent professional experience

[job_alerts.create_a_job]

Customer Specialist • Olympia Heights, Florida, United States

[internal_linking.similar_jobs]
Customer Support Specialist

Customer Support Specialist

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Specialist I to serve as the first point of contact for customers, providing assistance and troubleshooting support. Key Responsibilities Respond prompt...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
Customer Support Specialist with Federal / Veterans Affairs Experience.Key Responsibilities Provide Tier 1-Tier 2 support for applications and infrastructure Analyze pipeline logs, detect issues...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Success Specialist

Customer Success Specialist

HelloGov AI • Miami, FL, US
[job_card.full_time]
[filters_job_card.quick_apply]
HelloGov AI is a Miami-based startup transforming how people interact with government services.Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, ...[show_more]
[last_updated.last_updated_30]
Customer Support Associate

Customer Support Associate

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resol...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Administrator

Customer Support Administrator

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Success Specialist

Customer Success Specialist

CEVA Logistics • Miami, FL, US
[job_card.full_time]
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world.Present in 170+ countries and with more than 110,000 employees spread over 1,50...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Partner Success Associate (Remote)

Partner Success Associate (Remote)

Scale AI • Miami, Florida, United States
[filters.remote]
[job_card.full_time]
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Customer Support Manager

Customer Support Manager

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Operations Specialist

Customer Support Operations Specialist

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Operations Generalist.Key Responsibilities Communicates with corporate personnel and external customers, responding to correspondence through various c...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Client Success Specialist

Client Success Specialist

Guerra Wealth Advisors • Miami, FL, US
[job_card.full_time]
[filters_job_card.quick_apply]
Meet Guerra Wealth Advisors At Guerra Wealth Advisors , we’re on a mission to redefine retirement planning and elevate how families experience holistic wealth management.With over three decad...[show_more]
[last_updated.last_updated_30]
Technical Customer Support Engineer

Technical Customer Support Engineer

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Technical Customer Support Specialist.Key Responsibilities Triaging customer issues and debugging problems related to the AI platform Collaborating with engineering an...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
North Dakota Customer Support Specialist

North Dakota Customer Support Specialist

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Specialist who will provide support related to child support inquiries.Key Responsibilities Respond to child support inquiries from internal and extern...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Vice President of Customer Support

Vice President of Customer Support

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Vice President of Customer Support.Key Responsibilities Define and execute the global support strategy to enhance customer experience and platform reliability Oversee ...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Success Manager (US)

Customer Success Manager (US)

Orbisk | Zero Food Waste • Miami, FL, United States
[job_card.full_time]
At Orbisk, we’re on a mission to create a world where food waste is a thing of the past.We combine our best-in-class AI technology with a sustainability-first mindset to help commercial kitchens re...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Success Manager

Customer Success Manager

Robert Half • Miami, FL, US
[job_card.full_time]
The Customer Success Representative (CSR) ensures accurate and timely responses to high volume inquiries.The CSR provides positive customer experience. This role is responsible for managing daily op...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Success Manager (US)

Customer Success Manager (US)

Orbisk • Miami, FL, US
[job_card.full_time]
At Orbisk, we’re on a mission to create a world where food waste is a thing of the past.We combine our best-in-class AI technology with a sustainability-first mindset to help commercial kitchens re...[show_more]
[last_updated.last_updated_30]
Technical Customer Support Specialist

Technical Customer Support Specialist

VirtualVocations • Olympia Heights, Florida, United States
[job_card.full_time]
A company is looking for a Technical Customer Care Specialist.Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level k...[show_more]
[last_updated.last_updated_30] • [promoted]