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Scheduling Coordinator
Scheduling CoordinatorRight At Home • Livonia, MI, US
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Scheduling Coordinator

Scheduling Coordinator

Right At Home • Livonia, MI, US
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Scheduler

The Scheduler is responsible for maintaining the client and caregiver relationship and ultimately helps provide a "best in home care" experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients and monitoring of telephony system. Performs other office coordination duties. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The core competencies for a Scheduler are : communication, client-focused, decisiveness, organization, composure, personality, and resourcefulness.

Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.

That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.

To our care team members, we commit to deliver the following experiences when you partner with Right at Home :

  • We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
  • We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
  • We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
  • We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.

Works primarily out of the local office.

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Scheduling Coordinator • Livonia, MI, US

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