QA Audit Manager

QA Audit Manager

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are seeking a QA Audit Manager to lead Datavant's Quality Assurance Audit function. This role is pivotal in ensuring operational effectiveness, regulatory compliance, and continuous process improvement across our audit operations. The QA Audit Manager provides day-to-day leadership, oversight, and mentorship to the QA team, driving professional development and team accountability. The QA Audit teams currently oversee digital fulfillment, the quality portion of the new-hire DHISC training program, and site- and processor-level feedback. By centralizing responsibility under an experienced leader, this role strengthens team performance and accelerates the establishment of a scalable, high-impact quality assurance framework.

What You Will Do :

• Oversee audits of request and fulfillment processes to ensure compliance with state and federal laws, as well as Standard Operating Procedures (SOPs).
• Identify workflow issues and trends in errors or delays, report findings, and recommend corrective actions.
• Maintain and update audit tools, as well as detailed documentation of audit results and corrective measures.
• Lead a team performing specialized site-specific and process-specific audits as needed.
• Collaborate with operational leadership, training, compliance, and cross-functional partners to address trends, close knowledge gaps, and build tools to strengthen performance.
• Recommend and support implementation of process improvements to increase efficiency and accuracy.
• Ensure compliance with HIPAA, HITECH, and other regulations regarding PHI handling, and monitor adherence to client SLAs.
• Provide direct leadership to the QA team, including performance management, training, feedback, coaching, and professional development.
• Facilitate team meetings, calibration audits, and 1 : 1s to build accountability, engagement, and culture.
• Up to 10% travel, as needed.
• You will also be expected to support onboarding of new QA staff, deliver regular audit-based coaching, and contribute to strengthening Datavant's overall quality framework.

What a Typical Day Looks Like :

What You Need to Succeed :

What Helps You Stand Out :

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.