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Salesforce QA (Cincinnati)
Salesforce QA (Cincinnati)Saxon Global • Cincinnati, OH, US
Salesforce QA (Cincinnati)

Salesforce QA (Cincinnati)

Saxon Global • Cincinnati, OH, US
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Salesforce QA / Enablement role focused on Sales Cloud, Service Cloud, and Field Service .

Candidate must be in Cincinnati, OH

Key Responsibilities

  • Own QA for Salesforce changes (Flows, Apex, validation rules, screen flows, integrations)
  • Build and maintain regression test plans; drive UAT and release validation
  • Test Salesforceexternal integrations (ERP, email, docs, 3rd-party systems)
  • Validate data integrity across Work Orders, Service Appointments, Maintenance Plans
  • Design and deliver end-user training (office + field techs); create guides / videos
  • Translate release notes into user-friendly summaries; track adoption and usage
  • Partner with Product Owners, IT, and business stakeholders on test scenarios & releases

Key Skills

  • 3+ years hands-on Salesforce (Field Service preferred)
  • Strong understanding of SF data model, Flows, Process Builder, Apex, security
  • Experience running QA / UAT in a Salesforce environment; agile / Jira familiarity
  • Strong documentation and communication skills
  • Bonus : Salesforce Admin cert, test automation experience
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    Salesforce Qa • Cincinnati, OH, US

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