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Centralized Scheduler
Centralized SchedulerSSM Health • Dallas, TX, United States
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Centralized Scheduler

Centralized Scheduler

SSM Health • Dallas, TX, United States
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Overview

Baylor Scott & White Institute for Rehabilitation

Location : Dallas, TX

Centralized Scheduler

Hours : vary between Monday - Friday 7am - 7pm (8 hour shifts)

Full Time

Compensation depends upon candidates years of experience and internal equity.

Minimum starting salary : $18 - $25 per hour based off experience

This is NOT a remote position, applicants are required to come into the office.

Benefits of becoming a Centralized Scheduler with us :

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

  • Health, Dental, and Vision insurance; Life insurance; Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • A 401(k) retirement plan with company match
  • Short and Long Term Disability
  • Personal and Family Medical Leave
  • Eligibility and effective dates vary

Responsibilities

The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.

  • Answering incoming rollover calls from clinics
  • Calling referrals received from provider sources
  • Overall high call volume and returning patients voicemails
  • Working out EPIC, Therapy source and other sites to obtain and call referrals
  • Team of 15 Schedulers

    • Qualifications

    Minimum Qualifications

  • High School Diploma or equivalent required

    • Preferred Qualifications

  • Bilingual preferred
  • Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
  • One to two years medical billing and administrative experience preferred.
  • Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
  • Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

    • Additional Data

    Equal Opportunity Employer including Disabled / Veterans

    #J-18808-Ljbffr

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