Learning Systems IT Specialist

Career Area : Product Support

Job Description :

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar youre joining a global team who care not just about the work we do but also about each other. We are the makers problem solvers and future work builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within PSLD as within all of Caterpillar our priority is ourcustomers and helping them build a better world. We touch nearly everyelement of the services value stream. PSLD is responsible for Aftermarket Parts DistributionofCat Parts Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities technology and operational excellence.

As a Learning Systems IT Specialist you will be responsible for providing system training and support for Caterpillar dealers participating in global tool selection teams and developing online system performance support resources. This position is part of an experienced specialized IT team that manages multiple learning software platforms that work together to deliver a global learning ecosystem.

Additional Information :

• Location : Peoria IL (United States)
• Required Travel : Up to 10% travel (Domestic International)
• Relocation Assistance Offered : None
• US Work Sponsorship Offered : None

What You Will Do :

Maintaining contact with learning vendors / entities / organizations (internal and external) to evaluate their capabilities analyze results and contract for delivery of programs where appropriate.

Provide learning system training and support for Caterpillar dealers

Participate on global teams that select tools to support the needs of people development professionals worldwide.

Develop design and support online performance support tools and web-based programs.

Assist and support the design and development of processes interfaces and tools to capture and report human performance improvement metrics.

Assist in guideline interpretation and grief analysis resolution as they pertain to learning and learning technology systems and solutions

Assist in research assessment and diagnostic work to support the design and development of learning systems and processes.

Respond to requests to help solve organizational development problems by applying a range of learning technology principles and solutions.

What You Have (Basic Requirements) :

Education Requirement : College / university degree or 2 to 3 years of job-related experience with learning management systems

Customer Focus : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Data Gathering & Analysis : Knowledge of data gathering and analysis tools techniques and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion goal or judgment.

Service Excellence : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Consulting : Knowledge of techniques roles and responsibilities in providing technical or business guidance to clients both internal and external; ability to apply consulting knowledge appropriately.

Effective Communications : Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

Problem Solving : Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Relationship Management : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

Technical Excellence : Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.

What Will Set You Apart (Top Candidates Will Have / Preferred Skills) :

Experience developing and deploying learning management system processes and procedures

Experience with SCORM AICC xAPI for deploying and troubleshooting web-based learning content

Understanding of the Caterpillar organization products and experience working with customers and dealers

Strong process development implementation and maintenance

Good interpersonal analytical and communication skills

Organizing / planning skills

Experience troubleshooting cross-system communication issues through system protocols

What You Will Get :

Through it allweare one team creating and delivering world-class components and solutions superior to the more about the CaterpillarExperience .

About Caterpillar :

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

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Summary Pay Range :

$87480.00 - $131280.00

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits :

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

Medical dental and vision benefits

Paid time off plan (Vacation Holidays Volunteer etc.)

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Health Lifestyle Programs

Employee Assistance Program

Voluntary Benefits and Employee Discounts

Career Development

Incentive bonus

Disability benefits

Life Insurance

Parental leave

Adoption benefits

Tuition Reimbursement

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates :

October 27 2025 - November 10 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply Join our Talent Community.

Required Experience :

IC

Key Skills

Clerical,Abinitio,Chiller,Application Engineering,ELV,AV

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 87480 - 131280