Implementation Manager

A company is looking for an Implementation Manager to oversee customer onboarding and implementation processes.

Key Responsibilities

Develop and execute the implementation phase of the product for new customers, managing the process from start to finish

Configure key system components and ensure effective communication with customer stakeholders

Coordinate project timelines and troubleshoot issues to ensure successful project delivery

Required Qualifications

5+ years of experience in leading B2B, SaaS implementation projects

Experience in a high-growth, fast-paced organization

Strong technical configuration skills, including HTML / CSS, JSON, and XML

Experience in a post-sales role working with external customers and R&D teams

Willingness to travel up to 30% of the time