A company is looking for an Implementation Manager to oversee customer onboarding and implementation processes.
Key Responsibilities
Develop and execute the implementation phase of the product for new customers, managing the process from start to finish
Configure key system components and ensure effective communication with customer stakeholders
Coordinate project timelines and troubleshoot issues to ensure successful project delivery
Required Qualifications
5+ years of experience in leading B2B, SaaS implementation projects
Experience in a high-growth, fast-paced organization
Strong technical configuration skills, including HTML / CSS, JSON, and XML
Experience in a post-sales role working with external customers and R&D teams
Willingness to travel up to 30% of the time
Implementation Manager • Long Beach, California, United States