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Tier 2 Systems Administrator – MSP
Tier 2 Systems Administrator – MSPBowman Williams • Des Plaines, IL, United States
Tier 2 Systems Administrator – MSP

Tier 2 Systems Administrator – MSP

Bowman Williams • Des Plaines, IL, United States
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  • [job_card.full_time]
[job_card.job_description]

Tier 2 Systems Administrator – MSP | Hybrid | Growth-Focused, High-Energy Team

If you're an MSP engineer who loves solving complex problems, learning new tech, and being part of a tight-knit team that actually enjoys what they do, this role is for you. This fast-growing MSP is led by a dynamic, forward-thinking leadership team that values innovation, collaboration, and technical depth.

Instead of spending your days on password resets, you’ll work on mid- to advanced-level engineering tasks, support diverse client environments (especially in architecture, engineering, and construction), and contribute to meaningful projects that elevate your skills. This is a place where your ideas matter, your growth is prioritized, and the team truly supports one another.

Your Day to Day :

  • Resolve higher-level technical issues via phone, remote tools, or onsite
  • Troubleshoot complex system challenges escalated from Tier 1
  • Perform device deployments and smooth data migrations
  • Support backup systems, servers, and critical infrastructure
  • Configure and maintain Intune, MFA, Conditional Access, AD, DNS, DHCP, and more
  • Work with firewalls, site-to-site VPNs, and networking components
  • Document solutions clearly for both clients and internal teams
  • Participate in an on-call rotation as needed

Position Requirements :

  • 5+ years of hands-on IT experience
  • 3+ years of MSP experience Required
  • Strong troubleshooting skills across Microsoft servers, workstations, and cloud tools
  • Intune setup & management proficiency
  • Expertise with MFA, Conditional Access, DNS, DHCP, and Group Policy
  • Experience migrating data to SharePoint
  • Firewall + VPN configuration knowledge
  • Excellent communication and customer service abilities

    • Why You’ll Love Working Here :

  • $65,000-$75,000
  • Hybrid schedule — enjoy flexibility 1–2 days a week
  • Monthly team lunches + fun, casual office culture
  • Quarterly team events (game nights, rooftop socials, etc.)
  • Work with modern technology — not outdated systems
  • Real career advancement — the team is growing, and you will too
  • A collaborative environment where your voice and ideas matter
  • Supportive leadership that invests in your development
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    System Administrator • Des Plaines, IL, United States

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