Director, Technical Operations

Job Description

Job Description

Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility : our mission is to make businesses more productive and people's lives more fulfilling.

About the role

We are seeking a strategic and hands-on Director, Technical Operations to manage Quality, Compliance, Technical Documentation, and Fleet Management and lead the lifecycle excellence of our products. This leader will ensure that our technology is built to the highest standards, remains compliant with global regulations, and operates at peak performance once deployed in the field. You will bridge the gap between engineering, manufacturing, and field operations, ensuring that technical knowledge is captured, compliance is ironclad, and our growing fleet is managed with data-driven precision.

About the work

• Quality & Compliance Strategy

Quality Management System (QMS) : Design, implement, and maintain a robust Quality Management System (e.g., ISO 9001) that scales with the company.

Change Management : Oversee Engineering Changes (ECO / MCO) across hardware components and firmware updates within the product set.

Process : Develop, Implement, and Measure all operational processes as it relates to fleet assets both internally within Agility facilities and externally, at customer sites.

Feedback Loops : Establish "field-to-engineering" feedback loops to ensure quality issues in the fleet are addressed in future product iterations.

About you

Full-time Employees are eligible for Benefits :

Exempt Employees : Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.

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