Director of User Experience

Description & Requirements

Maximus is currently seeking a Director of User Experience to join our dynamic, matrixed team dedicated to delivering outstanding user-centered experiences across both digital and analog channels for our government customers across our state and local and federal businesses in the United States, Canada, UK, and Saudi Arabia. As a trusted partner to governments across the globe, Maximus helps reimagine how public services are delivered amid complex technology, health, economic, environmental, and social challenges.

This is a hybrid role based in Princeton, NJ. You must live within a commutable distance of the office and regularly work on-site.

Essential Duties and Responsibilities :

• Direct the writing, design, translation, review, and testing of print and digital program materials.
• Direct planning, staffing, budgeting, schedules, delivery, and quality to meet business requirements.
• Develop and recommend innovative methods, techniques, and criteria for project execution.
• Coach project teams, manage assignments / schedules, and ensure successful completion of tasks.
• Review project deliverables to ensure compliance with acceptance criteria and contract requirements.
• Provide accurate and timely communication of risks, issues, and mitigation plans.
• Develop and maintain project plan, meeting agendas / minutes, status reports, and financial tracking.
• Build relationships and grow trust with clients, stakeholders, other departments, and digital team.
• Influence others to accept and follow policies, procedures, practices and approaches.

Job-Specific Essential Duties and Responsibilities :

Minimum Requirements

Job-Specific Minimum Requirements :

Preferred Skills and Qualifications :

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

170,000.00

Maximum Salary

185,000.00