Retail Specialist

Job Description

Job Description

Job Title : Retail Specialist

Reporting to : General Manager

About Sloomoo Inc.

Sloomoo Inc. is an interactive experience, based on slime and all things #satisfying. Founded in late 2019 by two best friends who found slime healing during difficult times, the mission of the company is to deliver joy. Playing with slime taps into four of the five senses : it's visually mesmerizing; it smells delicious (Sloomoo slimes are hand-made and scented); it offers soothing ASMR sounds; and it feels both relaxing and playful.

The environment is made for digging in with your hands and getting off of your screens, whether you're a kid or a kid-at-heart. A finalist of Fast Company's Innovation by Design Award, the design of Sloomoo is glossy, contemporary, and accessible.

There are five locations - New York, Atlanta, Chicago, Houston, and Los Angeles - with more on the way. Mission driven, the brand supports mental fitness through a partnership with the Goldie Hawn Foundation's MindUP and is committed to neurodiverse inclusivity (the aim is for 10% of the workforce to be neurodiverse, including people who bring job coaches to work).

Position Summary

The Retail Specialist position will play a lead role in the daily revenue growth of Sloomoo Inc. supporting guests with their purchases and ensuring the organization and attractiveness of the retail space. Sloomoo Inc. has the mentality of a start-up and everyone has a cross-functional role. All team members are trained to be diligent and fluid, able to navigate multiple things at once, and work closely with the team. We are a fast-growing retail brand with a robust retail store, e-commerce division and national location growth.

You will be key to upholding Sloomoo’s values : Innovation | Joy |Inclusivity |Resilience | Accountability

Responsibilities :

Warmly greets and interacts with guests.

Consults with guests to understand their needs and preferences related to merchandise.

Demonstrates and explains merchandise, selecting and suggesting options suitable for the guest’s needs.

Assist guests with purchase decisions and questions about merchandise.

Retrieves merchandise from the sales floor, stock room, or other inventory locations; place special orders.

Collects payment using the store point of sale system.

Process returns and exchanges.

On a daily basis review shelves and ensure that the store is fully stocked, and products are priced correctly.

Weekly review of purchases and opportunity for improving sales with the General Manager.

Ensure the presentation of all products is in keeping with expectations.

Weekly review of inventory and making forecasting recommendations.

Retail sales averaging $15 / guest.

Other duties as assigned.

Qualifications :

Excellent sales and guest service skills.

Extensive knowledge of the merchandise sold.

Ability to anticipate guests’ needs.

Ability to recommend merchandise to guests.

Ability to operate or to quickly learn the store’s point-of-sale system.

High school diploma or equivalent preferred.

Previous retail experience preferred.

On-the-job training provided.

Physical Requirements :

Prolonged periods of standing and walking throughout the retail space.

Must be able to lift up to 25 pounds at times.

All applicants must be able to lift up to 50 lbs.

Minimum age : 18 years.

Inclusivity Commitment :

Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.