Account Executive

Job Description

Job Description

ABOUT ARTERA

Our Mission :  Make healthcare #1 in customer service.

What We Deliver :  Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Our Impact :  Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually.

Our award-winning culture :  Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include :  Inc. 5000 Fastest Growing Private Companies  (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025);  Built In Best Companies to Work For  (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

Artera is seeking a high-performing Account Executive (AE) to drive growth across our healthcare client base. You’ll engage decision-makers at leading specialty provider organizations, navigating complex sales cycles and delivering tech-enabled solutions that improve care delivery and operational efficiency.

You’ll collaborate closely with Sales Development Representatives while owning your pipeline end-to-end — from prospecting and market research to strategic outreach and deal execution. You know how to uncover opportunities through industry intel, digital channels, and real-world networking.

This role is ideal for someone passionate about transforming healthcare through innovation, with a proven track record of consultative selling in fast-paced, mission-driven environments.

Responsibilities

• This role is about strategy, relationship building, and communication skills that separate top AE’s from the rest. You will :
• End to End Sales Ownership : Own and drive the full sales cycle, from prospecting and lead generation to closing six-figure deals.
• Pipeline Growth & Management : Partner with an SDR to build a robust pipeline, but take ownership of generating new business through proactive outreach, including networking, industry events, and thought leadership.
• Industry Expertise : Stay ahead of industry trends by consuming relevant content to identify opportunities and position Artera as an industry leader.
• Clear Communication : Conduct engaging discovery calls, demos, and presentations that effectively communicate Artera’s value to a wide range of healthcare organizations, including physician practices, management groups, and financial stakeholders.
• Collaboration and Iteration : Work collaboratively across internal teams, including Customer Success, Sales, Engineering, and FinOps, to develop tailored solutions for clients.
• Strategic Closes : Leverage Meddpicc or similar sales methodologies to ensure a structured and effective approach to closing deals.
• High Impact Selling : Consistently meet or exceed an annual quota of $1M in revenue.
• Data & CRM Focused : Track and analyze sales activities and outcomes using CRM tools like Salesforce, Gong, LinkedIn Sales Navigator, and ZoomInfo.
• Client Relationship Management : Build long-term relationships with clients and ensure smooth handoffs to Customer Success Managers for retention and upsell opportunities.

Requirements

Bonus

Our Interview Process

The annual base salary range for this role is $90,000 - $125,000  and is determined based on experience and location. The annual On-Target Earnings (OTE) is $ 180,000 - $250,000 and is uncapped . Outperform and earn more! This position also will be eligible for equity in the form of stock options.

OUR APPROACH TO WORK LOCATION

Artera has hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Specific frequency can vary depending on your team's needs, manager expectations and / or role responsibilities.

In addition to our U.S. office locations, we are intentionally building  geographically concentrated  teams in several key metropolitan areas, which we call our “Hiring Hubs.” We are currently hiring remote candidates located within the following hiring hubs :

This hub-based model helps us cultivate strong local connections and team cohesion, even in a distributed environment.

To be eligible for employment at Artera, candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant.

As our hubs grow, we may establish local offices to further enhance in-person connection and collaboration.  While there are no current plans in place , should an office open in your area, we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully, considering factors like typical commute times and access to public transit, to ensure they are fair and practical for the local team.

WORKING AT ARTERA

Company benefits  - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!

Career development  - Manager development cohorts, employee development funds

Generous time off  - Company holidays, Winter & Summer break, and flexible time off

Employee Resource Groups (ERGs)  - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.

Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to hr@artera.io.

DATA PRIVACY

Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.

SECURITY REQUIREMENTS

All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.