Senior Solutions Manager, Data Cloud Applications

WHO WE ARE

Zeta Global (NYSE : ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

THE ROLE

Zeta Global is seeking a Senior Solutions Manager for our Data Cloud Applications team to drive operational excellence client support and solution innovation. The Senior Solutions Manager will play a pivotal role in driving Zetas most critical agency platform partnerships ; overseeing strategic development managing both strategic and tactical day-to-day initiatives and influencing the product roadmap by identifying gaps needs and opportunities emerging from client partnerships . This role provides critical leverage to the team by supporting projects related to knowledge sharing training & development and operational execution. The Senior Solutions Manager will work closely with Zetas key partners to help win new business grow existing accounts and maintain their competitive edge. They will have the autonomy to develop unique working models that best fit their strengths and workflow preferences while maintaining strong collaboration with the broader Zeta team and client stakeholders. The Senior Solutions Manager will play a key role in informing Zetas product roadmap by capturing client feedback and identifying opportunities for greater efficiency and effectiveness. Success in this role will be measured by the ability to deliver on critical client requests and contribute meaningfully to client satisfaction and long-term growth.

RESPONSIBILITIES

• Develop a comprehensive understanding of the Zeta Data Cloud Identity Graph attributes and signals to support audience curation and data-related inquiries
• Demonstrate a deep understanding of Zetas Opportunity Explorer solutions with the ability todemothese solutions internally and externally
• Identifystrategic opportunities from Data Cloud IntelligenceSolutions and present actionable findings to client stakeholders during insight readouts
• Act as a primary point of contact for Data Cloud-related questions from client account teams providingaccurateandtimelysupport
• Offer strategic proactiverecommendations during RFP responsesidentifyingcreative applications of Zetas identity intelligence and activation solutions to differentiate client proposals
• Train client account teams on how toleverageData Cloud IntelligenceSolutions enhancing client teams ability to independentlyutilizeplatform features
• Support day-to-day Data Cloud operational requests ensuring smoothandaccurateexecution of client initiatives
• Independently kick off and troubleshoot Data Cloud reports ensuringtimelyand successful delivery to stakeholders
• Audit andmaintainclient accounts verifying that all requested solutions are accurately loaded and active
• Capture client needs and feedback that align with the Zeta product roadmap acting as a liaison between client teams and Zetas Product teams
• Advocate for client-driven enhancements ensuring client needs are communicated clearly to influence future platform developments

QUALIFICATIONS

BENEFITS & PERKS

SALARY RANGE

The salary range for this role is $80000 - $100000 d epending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here : IN THE NEWS!

Experience : Manager

Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Employment Type : Full Time

Experience : years

Vacancy : 1