Customer Care Specialist

A company is looking for a Customer Care Specialist I responsible for managing repair costs and overseeing daily account activities.

Key Responsibilities

Oversee daily activities for assigned accounts and ensure compliance with customer requirements

Manage repair costs through estimate, audit, and approval processes

Coordinate and follow up on scheduled and unscheduled repair events

Required Qualifications

Minimum of two years' relevant industry experience

Knowledge in Microsoft Office Suite

Ability to handle multiple projects with high volumes of events

Must be a good team player

Must pass a pre-employment drug test