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Senior Manager Business Operations-Strategy
Senior Manager Business Operations-StrategyImpact Recruiting, LLC • Pasadena, CA, US
Senior Manager Business Operations-Strategy

Senior Manager Business Operations-Strategy

Impact Recruiting, LLC • Pasadena, CA, US
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  • [job_card.full_time]
[job_card.job_description]

Strategic Operations Partner (Insurance + Precious Metals Platform)

If you are someone who has read Traction : Get a Grip on Your Business we would love to hear from you.

Location : Pasadena, CA (Preferred for in-person collaboration)

Employment Type : Full-Time | Hybrid | Partner-Level Role

Compensation : Competitive salary + performance incentives, including profit-share

Company Overview

We are an established sales organization specializing in financial products, preparing to launch a revolutionary precious metals platform for insurance agents and IMOs. Our model enables brokers to cross-sell compliant precious metals solutions with ease, increasing client lifetime value and streamlining backend processes.

S he Strategic Operations Partner will serve as the CEO's operational architect, creating systems, compliance frameworks, processes, and technology pathways for national scalability. This role is ideal for a detail-driven integrator who excels in building operations from the ground up.

Key Responsibilities

  • Operational Architecture & Process Development
  • Build end-to-end workflows and SOPs.
  • Create scalable systems for national expansion.
  • Convert conceptual ideas into structured plans.
  • Compliance Module & Industry Framework Creation
  • Develop compliance architecture for the precious metals sales process.
  • Build certification / training standards for insurance agents.
  • Establish best-in-class risk mitigation policies.
  • Training Infrastructure
  • Create onboarding and training modules for agents.
  • Develop scalable instructional materials.
  • Technology & Platform Strategy
  • Define operational requirements for a future online platform.
  • Identify automation opportunities using AI and development partners.
  • Business Development Support
  • Strengthen pitches to IMOs with operational backing.
  • Ensure operational readiness for large-scale onboarding.
  • Strategic Partnership & Collaboration
  • Act as the CEO's operational counterpart.
  • Maintain confidentiality and strategic alignment.

Required Experience & Qualifications

  • 7–15+ years in operations, compliance, fintech, regtech, or insurance.
  • Experience scaling startups or building operational systems.
  • Strong process mapping and documentation skills.
  • Familiarity with regulated or semi-regulated product distribution.
  • Leadership & Mindset

  • Entrepreneurial and detail-oriented.
  • Thrives in ambiguous, fast-moving environments.
  • High integrity and confidentiality.
  • Collaborative, low-ego, execution-focused.
  • Compensation Structure

  • Base salary + performance incentives.
  • Potential profit-sharing.
  • Why This Opportunity Is Exceptional

  • Build a billion-dollar scalable platform from the ground up.
  • Partner with a high-energy, visionary founder.
  • Architect compliance and training for an unregulated space.
  • Opportunity to transform an entire industry.
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