Part-Time Universal Banker (20 Hours), Fresno Blackstone Branch

Part-Time Universal Banker (20 Hours), Fresno Blackstone Branch

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities include :

• Assisting in basic account opening for existing customers
• Providing service delivery to internal / external customers to resolve account service issues
• Executing financial transactions in accordance with bank policies and procedures
• Referring opportunities to segment partners where appropriate
• Creating sales opportunities out of service transactions and resolving customer complaints / issues promptly and effectively
• Supporting sales / service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhering to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications include :

Education includes :

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.