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Customer Service Representative
Customer Service RepresentativeRevolution Company • Oakdale, California, USA
Customer Service Representative

Customer Service Representative

Revolution Company • Oakdale, California, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Overview

The perks of working here

Were committed to providing our employees with meaningful benefits and real opportunities.

  • Competitive Pay
  • Good Benefits including :

Medical

  • Dental (with orthodontic)
  • Disability
  • Vision
  • Life insurance
  • 401K with company match
  • Paid Time Off (PTO) and Paid Holidays
  • Growth opportunities in a stable and safe work environment
  • Collaborative and positive team culture
  • Responsibilities

    Revolution is seeking a Customer Service Representative to join our fast-paced customer-focused team in Oakdale MN. This is more than just a jobits a chance to grow your career while making a real impact. With excellent benefits and career growth opportunities we offer an environment where your skills are valued and your voice matters.

    At Revolution were committed to sustainability and innovation. Our customer service team plays a vital role in helping customers and partners succeed while contributing to solutions that make a difference for people and the planet.

  • Serve as the primary point of contact by handling inbound calls emails and faxes from customers sales representatives and brokers.
  • Follow established customer service procedures and help improve and document new processes to enhance overall service quality.
  • Partner with cross-functional teams to identify key drivers of business success and implement customer-focused solutions.
  • Accurately manage customer transactions and requests using internal systems and tools.
  • Communicate product and service features in relation to customer needs.
  • Maintain detailed records of customer interactions and ensure timely follow-up.
  • Consistently deliver a positive solutions-oriented customer experience.
  • Build and nurture strong long-term relationships with both internal and external stakeholders.
  • Qualifications

  • 2 years of customer service experience (manufacturing environment experience a plus).
  • Exceptional communication and interpersonal skills.
  • Strong customer focus with a knack for assessing needs and delivering timely solutions.
  • Positive honest and team-oriented attitude.
  • Adaptable action-driven and able to thrive in a fast-changing environment.
  • Proficient in Microsoft Office Suite and experienced with customer service tools / databases.
  • Strong multitasking organizational and time-management skills.
  • Proven ability to manage high volumes of transactions with speed and accuracy.
  • High ethical standards and professional integrity.
  • Why Join Us

  • Comprehensive benefits package (health dental vision retirement PTO).
  • Opportunities for professional growth in a company leading the way in sustainability.
  • A collaborative supportive team where your contributions are recognized.
  • The hourly pay range for this position is $20.00$24.00 per hour depending on experience education and addition to competitive pay the company offers a comprehensive benefits package that includes health insurance a retirement savings plan and paid time off.

    About Revolution

    Its time to redefine possible. At Revolution we exist to empower businesses and consumers to contribute to a better future through sustainable loop plastic solutions. Our unique circular approach results in sustainable products and services that effectively meet the needs of businesses today while helping prepare them for tomorrow. And were just getting started. Learn more at .

    Revolution welcomes diversity and is An Equal Opportunity / Affirmative Action Employer Minority / Women / Disability / Veteran and other protected categories are always encouraged to apply.

    Notice : Protect Yourself from Job Application Fraud

    When applying for a job at Revolution its important to be aware of potential fraud schemes. Revolution will only contact candidates through official channels : our job portal a direct phone call from a team member or an email from a verified @ address. We never ask candidates to make any form of payment at any point during the application process including for interviews background checks or travel expenses. If youre asked for money this is a clear indication that you may be dealing with a scam.

    Additionally Revolution will never request sensitive personal information such as your Social Security number financial details drivers license passport information or birth certificate via email or phone. Any unsolicited request for this type of information should be treated as suspicious. If you believe youve been targeted by a scam or have fallen victim to identity theft its important to contact your local police department immediately and report the incident. You should also report any fraudulent job listings to the platform where they were posted. By staying vigilant and following these guidelines you can protect your personal information and ensure a safe job search experience.

    # customerservice #manager #leadership #crm #manufacturing #plastics #customer #service #policiesandprocedures #business #support

    Required Experience :

    Unclear Seniority

    Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Employment Type : Hourly

    Department / Functional Area : Customer Service

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 20 - 24

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