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Phone Appointment Coordinator / Cashier
Phone Appointment Coordinator / CashierJoseph Toyota of Cincinnati • Cincinnati, OH, US
Phone Appointment Coordinator / Cashier

Phone Appointment Coordinator / Cashier

Joseph Toyota of Cincinnati • Cincinnati, OH, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

We are seeking a  Part-Time or Potentially Full-Time Phone Appointment Coordinator / Cashier with excellent customer service skills and a winning attitude.

This individual will answer calls and assist with scheduling, make outbound calls for service, and perform cashier responsibilities as needed.

This position requires a customer service mentality, basic accounting skills, and knowledge of routine accounting functions in both accounts receivable and payable.

At Joseph Buick GMC, we strive to make every customer a customer for life.

Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Discounts on products and services

Responsibilities

  • Answer phones and schedule customers for service appointments.
  • Make outbound phone calls to generate additional service business.
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
  • Assist the managers with various clerical duties as needed.
  • Be friendly, professional, courteous and efficient when working with all customers and employees.
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently.
  • As needed, receive cash, checks and credit card payments from customers and record the amount received on the repair order and / or counter ticket.
  • Make change accurately and issue receipts to customers.

    • Qualifications

  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours.
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance
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    Appointment Coordinator • Cincinnati, OH, US

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