JOB TITLE: General Manager (GM)
SUPERVISOR: Area Coach (AC), Director of Operations (DO)
STATUS: Non-Exempt
BASIC PURPOSE:
The General Manager serves as a mentor and leads their team to success, ensuring optimal performance and, as a result, smooth operations and exceptional customer experience. They are responsible for striving to achieve maximum profitability for the restaurant, which includes being selective in recruitment efforts, consistent training and providing quality food. This role is crucial for creating company culture that is aligned with DRG’s values.
MAJOR RESPONSIBILITIES:
• Team Development: Identify, train and mentor a team of high-potential individuals, empowering them to become leaders and excel in their roles.
• Operational Excellence: Striving to create world-class operations which include exceptional customer service, pristine restaurants that serve excellent food, and strong financials.
• P&L Management: Maintaining consistently strong financial results by taking actions that keep costs to a minimum result in maximum profitability and keep costs to a minimum.
• Leadership: Making sound and effective decisions in addition to serving as a liaison between upper management and the team while adhering to an open-door policy.
• Training & Development: Conduct ongoing training workshops, provide constructive feedback in real-time, and stress the importance of continuous learning and growth to the team.
• Culture & Values: Actively reinforce DRG’s culture and values by incorporating individual and team recognition, promoting inclusivity, and fostering a fun and respectful atmosphere.
• Compliance: Enforcing adherence with company policies, procedures and local regulations.
BENEFITS:
• DRG Cares Grant Program - Grants to assist employees with life challenges and financial assistance
• DRG Savings Marketplace- Exclusive access to discounts for DRG employees
• Employee Assistance Program - Counseling services, legal support, travel assistance, etc.
• Live Mas Scholarship Program
• Employee Referral Program
• Education Benefits - GED reimbursement, free second language education, etc.
• DailyPay- Program that allows you to get your paychecks daily.
LEADERSHIP BEHAVIORS:
Hiring & Staffing – Possess a keen eye for identification and hiring top-tier talent in addition to fostering an environment of growth and leadership.
Integrity and Trust - Is widely trusted and viewed as a transparent individual; abides by an open-door policy; keeps necessary information confidential.
Motivating Others – Inspires their team to achieve great heights while also maintaining high expectations and ensuring everyone’s input is valued and taken into consideration.
Analytical Thinking – Welcomes challenges and is able to develop solutions through the use of logic and strategy.
Results Driven – Constantly and consistently exceeding goals all while obsessing over the restaurant’s success.
KEY RELATIONSHIPS:
• Internal- Develop strong working relationships with your team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• External- Build rapport and trust with guests, creating memories while maintaining the restaurant's reputation for quality and service.
KNOWLEDGE & SKILL REQUIREMENTS:
• Must be 18 years or older.
• High School Diploma (or equivalent).
• At least 2 years of restaurant experience with proven leadership ability.
• Must be able to read, speak and write in English.
• Must pass the SERV Safe Certification Course and Exam. Maintain current health card in adherence with local/state requirements.
• This position requires an average 45-hour work week with flexible availability (nights, weekends, holidays).
• Reliable transportation, clear criminal background check, and an acceptable Motor Vehicle Record (MVR).
ABOUT US: Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby’s restaurants in Alaska, California, and Nevada. We have more than 9,000 team
members and continue to grow every day!
DISCLAIMER: You are applying to Angel City Bell, LLC, a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Taco Bell General Manager • Corona, CA, US
Company Description Job Description You were born to be the boss.You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you mak...[internal_linking.show_more]
Restaurant Manager – CoCo Ichibanya (OC Area).Check out the role overview below If you are confident you have got the right skills and experience, apply today.At CoCo Ichibanya, we’ve been delighti...[internal_linking.show_more]
A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to maintain operational excellence and to help...[internal_linking.show_more]
If this sounds like you, keep reading! At Eureka! we make people.Our values driven culture is full of passionate people serving those hungry to discover a local blend of America's best.Many of our ...[internal_linking.show_more]
Start your career at Wendy's and be part of a team that supports your success.We provide the tools and resources for your growth.Your success is important to us, and we're here for you!.The General...[internal_linking.show_more]
Responsible and accountable for overall operations supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security...[internal_linking.show_more]
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly ...[internal_linking.show_more]
General Managers provide the vision and leadership to all Crew, Shift Supervisors and Restaurant Managers to ensure that each customer's expectations are exceeded every visit and that the restauran...[internal_linking.show_more]
Flexible hours with day and evening shifts available.Paid management training programs that may deliver even more opportunities for jobs, including the ability to own your own Domino's store.Fun an...[internal_linking.show_more]
Start your career at Taco Bell and be part of a team that supports your success.We provide the tools and resources for your growth.Your success is important to us, and we're here for you!.The Gener...[internal_linking.show_more]
Job Posting: Wingstop General Manager - Leading Operational Success.Wingstop is more than a restaurant.It is a full-on flavor experience.Since 1994, we have been serving fresh, made-to-order wings ...[internal_linking.show_more]
If youre already a successful manager, you need to check out our Restaurant General Manager position.As a Restaurant General Manager, you have the keys to a $1 million business (literally!).And whe...[internal_linking.show_more]
It's what we do! We bring big game-time energy to our guests without being at the stadium.We are looking for just the right Team Members to jump in the game! Buffalo Wild Wings is a fun, fast-paced...[internal_linking.show_more]
Wingstop's mission is to serve the world flavor.Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides.For people who demand flavor ...[internal_linking.show_more]
Join Our Team as a Bench General Manager.Are you a proven restaurant leader who thrives in fast-paced environments, builds strong teams, and drives results wherever you go? As a.If you're hands-on,...[internal_linking.show_more]
Extensive and detailed paid training.Health, Dental and Vision Insurance.Real Advancement Opportunities.General Managers are responsible for the entire Cafe operation.This includes, but is not limi...[internal_linking.show_more]
That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.If you're an experienced restaurant or ret...[internal_linking.show_more]
You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject.Whatever the case may be, you know you want to manage a restau...[internal_linking.show_more]
