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Engagement Manager
Engagement ManagerMetaview • San Francisco, CA, US
Engagement Manager

Engagement Manager

Metaview • San Francisco, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Metaview

Metaview is re-engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision.

Our AI Assistant for Recruiting is used by over 3,000 companies around the world, and already makes recruiting flows drastically more efficient. But efficiency is just the starting point : the data we're capturing will enable us to build the AI platform that recognizes talent better than any human ever could.

Metaview was founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir. We recently announced our $35m Series B, led by Google Ventures! Growing 5x YoY, our customers are raving fans of the product, and our innovation has been covered in Fortune, Forbes, TechCrunch, and The Times.

The team

  • We're here to do the best work of our lives, and are immersed in our work.
  • We optimize for rate-of-learning. Watch the clock, not the calendar.
  • We're direct and actively-transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel.

The Role

TL;DR :

  • Be the bridge between Customers, Product, and Sales; transforming insights into impact.
  • Drive AI adoption by leading change management and workflow transformation.
  • Play a key role in shaping a new function at a category-defining AI startup.
  • Set the blueprint for how Engagement evolves at Metaview.

    • The Engagement team partners with forward-thinking customers to transform how they hire. This isn't customer support it's strategic engagement. You'll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long-term value.

    As Engagement Manager, you'll serve as the connective tissue across Customers, Product, and Sales helping executives reimagine processes, operators embed AI day-to-day, and our internal teams sharpen strategy with deep customer insights.

    What You'll Do

  • Build trusted, strategic partnerships with senior stakeholders from recruiters to C-level to drive business outcomes with AI.
  • Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI-driven workflows across teams.
  • Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long-term value while partnering with Sales to grow accounts.
  • Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies.
  • Serve as an AI thought partner : running workshops, sharing best practices, and elevating Metaview's role as a category leader.
  • Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action.

    • You

  • 3+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms.
  • Proven ability to engage across levels influencing executives while rolling up your sleeves with operators.
  • Strong analytical and strategic thinker; comfortable making data-driven decisions.
  • Skilled in change management and guiding customers through transformation.
  • A natural communicator : able to distill complexity into clarity, whether 1 : 1 or at an exec workshop.
  • Entrepreneurial, adaptable, and energized by experimentation.
  • Deeply aligned with our brand : intelligent, low-BS, authentic, and customer-obsessed.

    • What's In It For You

  • Blueprint a new function : Engagement Manager role, with the chance to define how Engagement is done at Metaview.
  • Career acceleration : high visibility and ownership in a fast-growing Series B rocketship.
  • The opportunity to work at the intersection of customers, product, and AI making a real impact every day.
  • Generous equity alongside competitive comp and benefits.
  • Work with a team that takes hiring seriously : the best teammates you've ever had.
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