Operations Scheduler (Lieutenant)

Job Description

Job Description

POSITION SUMMARY

The Operations Scheduler is primarily responsible for overseeing the day-to-day scheduling and staffing functions of the Field Operations Department and the management of the Field Operations employee time cards. This position may also be required to help with scheduling aspects related to other departments within Richmond Ambulance Authority.

POSITION DUTIES AND RESPONSIBILITIES

• Building, producing and managing the schedule templates to ensure the production of quality unit hours
• Fiscal management of Operations schedule by placing employees in the appropriate openings
• Assists the Operations Supervisors with the management of part time employees by ensuring they meet their monthly requirements
• Tracking of time and attendance, and alerting the employee’s supervisor of trends.
• Verification and approval of employee time cards on a bi-weekly basis
• Attend to all incident reports associated with the functions of the Scheduling Officer in a timely manner. Proper documentation must be provided in the incident report
• Management of PTO, including approval or denial based on availability
• Continuously analyzing the system demands to evaluate priority shifts for staffing or placement of newly cleared employees
• Works closely with the Clinical Department to ensure all scheduling aspects are well communicated for proper management of trainees, students, and observers
• Scheduling of out-of-town trips, stand-by events, special events, and community events
• Must maintain an EMT-Basic certification or greater with field clearance
• May be required to participate in special events or community events as a representative of RAA
• Assists management as needed with special projects or assignments as directed
• Maintain Child Passenger Safety Certification and perform installations as needed for members of the community and participate in safety events

o Applicants lacking this certification must obtain within 12 months of employment

MINIMUM REQUIREMENTS

Minimum Qualifications :

Preferred Qualifications :

PHYSICAL DEMANDS

PERFORMANCE EVALUATION

The Operations Scheduler is evaluated bi-annually by the EMS Operations Director on performance, policy adherence, documentation accuracy, professionalism, operational efficiency, and participation in QA activities.

CONDITIONS OF EMPLOYMENT

GENERAL POSITION PARAMETERS