Veterinary Office Manager

Benefits:401(k)Competitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resourcesThe Practice Manager at Hometown Veterinary Partners is a member of hospital team and reports directly to the Partner DVM or the President. The Practice Manager will support our core beliefs of Culture, Collaboration and Community. The Practice Manager is empowered to provide exceptional veterinary care that is approachable, accessible, and individualized at their location. The Practice Manager provides a variety of coordinating, supervisory, and technical functions within the Hospital. Areas of responsibility encompass veterinary hospital administration, follow through on operational plans, training of staff, ordering and stocking supplies and equipment, staffing, safety and security, and sustainability of the hospital.This role is a functional position classified as hourly non-exempt. As a leader in the hospital, you will play a key role in supporting our team. This position will have variable hours based upon the needs of the hospital, working a minimum of 32 hours and up to 40 hours per week, depending on staffing needs, with oversight and supervision by leadership.CultureMaintain a positive, supportive, and collaborate work environment.Proficient in interpersonal and conflict resolution skills to support an inclusive environment.Hire, retain, train, and develop medical staff.Onboard new team membersTraining hospital teams on workflows and systemsCommunityImplement customer retention and engagement strategies and tactics.Provide a positive and exceptional client experience.CollaborationGive input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents.Guide and utilize exceptional support staff.Familiarity with quality, safety, and health initiativesEnsuring all licenses are up to date, and in accordance with state or federal guidelines.Ensuring the medical staff and facility comply with the federal rules and regulations.Skills & AbilitiesEntrepreneurial aptitude: Highly motivated with a demonstrated passion for excellence and continuous learning.Comfort in a high growth environmentDemonstrated commitment to ethics and integrity.Positive team player who motivates staff by listening, respecting, and encouragingStrong organization, time management, and attention to detailSolid and effective communication, technology, organizational and analytical skillsKnowledge of veterinary practice management processes, standards, and softwareImpeccable attention to detail, and overall timeliness of responsibilitiesAbility to manage the hospital budgetUnderstanding of Business Acumen to support short/ long term growth and sustainabilityLeadership capabilitiesEducation, Experience & QualificationsHigh School diploma or equivalentMinimum 3-5 year of management experience in any industry3-5 years veterinary experienceOther DetailsCompetitive CompensationPTO for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday)Medical, Dental, and Vision InsuranceTelemedicineWellness & Mental Health ResourcesEmployee Assistant Program (EAP)Life & Disability InsuranceHealth Savings AccountPet InsurancePet Discounts401kCE AllowanceOpportunity for Equity and AdvancementFlexible Schedule to Allow for Work-Life BalanceHometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.