Telecommunications (Voice)

The New York City Department of Sanitation (DSNY) keeps New York City healthy safe and clean by collecting recycling and disposing of waste cleaning City streets and vacant lots and clearing snow and ice. DSNY is the nations largest municipal sanitation agency with nearly 10000 employees 59 district garages and a fleet of more than 5000 trucks cars and other types of equipment. The Department clears litter snow and ice from approximately 6500 miles of City streets and removes debris from vacant lots as well as abandoned vehicles from City streets.

The Sanitation Department City of New York (DSNY) is seeking a Telecommunications Associate (Voice) in the Bureau of Information Technology (BIT). The Telecommunications Associate (Voice) will focus on the installation maintenance and troubleshooting of CISCO Voice over Internet Protocol (VoIP) systems throughout the agency as well as serve as a service desk support agent onboarding and offboarding users.

TELECOMMUNICATIONS ASSOCIATE ( - 20247

Qualifications :

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone radio microwave fiber optic and cellular service) telecommunications technology electronics physics and / or planning and analysis of electronic systems and one year of satisfactory full-time experience in the performance of analytical planning operational technical and / or administrative duties in a voice telecommunications or closely-related electronics planning electronics management and / or electronics service environment; or

2. An associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone radio microwave fiber optic and cellular service) telecommunications technology electronics physics and / or planning and analysis of electronic systems and two years of experience as described in 1 above; or

3. A four-year high school diploma or its educational equivalent and three years of experience as described in 1 above; or

4. A satisfactory combination of education and / or experience equivalent to 1 2 or 3 above. A college education may be substituted for experience on the basis of six months of experience as described in 1 above for each 30 semester credits of undergraduate college education including or supplemented by 6 semester credits in voice telecommunication (telephone radio microwave fiber optic and cellular service) telecommunications technology electronics physics and / or planning and analysis of electronic systems for a maximum of two years credit. However all candidates must have at least a four year high school diploma or its educational equivalent and one year of the experience as described in 1 above.

Special Note - Additional Requirements for Assignment Level IV

To be eligible for placement in Assignment Level IV individuals must have after meeting the minimum requirements at least two additional years of full-time experience as follows : (1) As a Telecommunications Associate (Voice)-Assignment Level I II and III working for the City of New York; or

(2) Performing analytical planning operational technical and / or administrative duties in a voice telecommunications electronics planning electronics management and / or electronics service environment one year of which must have been specialized work in a consultative or supervisory capacity.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work : No

Employment Type : Full-time

Key Skills

EIGRP,VOIP,VMware,Avaya,BGP,LAN,OSPF,QoS,Project Planning,Scripting,Unity,Troubleshooting

Experience : years

Vacancy : 1