Order Entry Specialist

Job Responsibilities

Recording customer information in order to process orders

Completing fields such as name, address, account number, item number, price, and any sales or promotions

Inputting data into a central database to be used to fulfill orders

Inform customers of prices and collect payment

Set up a payment plan if necessary

Ensure payment information is accurate

Process orders and distribute receipts

Input orders into database

Inform customer of expected delivery date

Follow up on orders

Handle complaints about unfulfilled orders

Check inventory control