Director, Agentforce Testing Center Engineering

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Job Category : Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Team Description

Join our dynamic AI cloud team at Salesforce and make a real impact with your code! We're looking for exceptional leaders who want to shape the future of our products and deliver exceptional experiences to our customers. Come be a part of our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let's build something extraordinary together!

In this role, you will build tools that help build and test AI agents that will be used by thousands of end users, delivering value with AI automation. Our software engineers ship applications written in the enterprise Java stack on the core platform and on our Agentforce platform. We work in a highly collaborative environment, and you will lead a highly cross functional team comprised of Software Engineers, Machine learning engineers, UX experts and product managers to build AI Agent tooling. We value execution, clear communication, in person collaboration, and making learning fun.

Responsibilities

Build and ship innovative end-to-end AI applications

Provide oversight and leadership through code and design reviews for features delivered by other developers within their scrum team.

Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners and engineer

Make critical decisions that attribute to the success of the product

Proactive in foreseeing issues and resolve it before it happens

Daily management of standups as the ScrumMaster for engineering teams

Managing communication, alignment and execution with a global team

Partner with Product Owner to align with objectives, priorities , tradeoffs and risk

Ensuring teams have clear priorities and adequate resources

Empowering the delivery team to self organize

Be a multiplier and have a passion for team and team members' success

Providing technical guidance, career development, and mentoring to team members

Maintaining high morale and motivating the delivery team to go above and beyond

Vocally advocating for technical excellence and helping the teams make good decisions

Participating in architecture discussions and planning

Participating in cross-functional coordination, planning, and reviews with leads from other engineering teams

Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals

Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical acumen sharp

Required Skills

Masters / Bachelors degree required in Computer Science, Software Engineering, or equivalent experience

5+ years experience leading software engineering teams with a distinguished track record on technically demanding projects

Experience shipping Machine Learning applications

Experience with Data engineering, specifically around data acquisition, creating data pipelines, metric measurement, and analysis

Experience owning highly available services and putting processes in place to maintain uptime

Experience managing large scale distributed systems, working with microservices and / or distributed architecture

Prior experience working with global teams

Strong verbal and written communication skills, organizational and time management skills

Ability to be nimble, proactive, comfortable working with minimal specifications

Experience with short release cycles, the full software lifecycle, and experience working on a product that's been released for public consumption

Experience in hiring, mentoring and managing engineers

Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations

Experience with Agile development methodologies. Scrum leader experience required

Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs

Preferred Skills

Prior academic or work experience in Machine Learning / Artificial Intelligence

Pragmatic orientation to building ML solutions that work in production at scale

Compensation & Benefits

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $211,500 – $306,600 annually. In select cities within the San Francisco and New York City metropolitan areas, the base salary range for this role is $230,800 – $334,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

You will receive a comprehensive benefits package including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at https : / / www.salesforcebenefits.com.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Know your rights : workplace discrimination is illegal. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

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