Program Supervisor

Job Description

Job Description

Company Overview :

Founded as an orphanage in 1831, Rising Ground has been at the forefront of addressing and evolving community needs. Our core belief is that every individual has the potential to thrive when given hope and opportunity. As an organization, we are deeply committed to providing trauma-informed, anti-oppressive, and healing-centered services that honor the dignity and experiences of those we serve. Each year, we positively impact over 25,000 children, adults, and families through our 50 programs across 70 locations in New York City and Westchester.

Our commitment to trauma informed practice, social justice and restorative justice is not just reflected in the work we do with individuals and families but also in our dedication to addressing the systemic inequities that perpetuate harm. Through our programs, we advocate for justice, equity, and healing for marginalized communities that have historically been underserved. We foster an inclusive environment where all staff and clients are supported, respected, and empowered to rise above adversity. Rising Ground’s holistic and trauma-responsive services reflect our ongoing mission to challenge oppression, reduce harm, and create lasting positive change in the lives of those we serve. Our strong dedication to anti-oppressive practice extends to building a diverse and inclusive team that reflects the communities we support, where each team member is a valued contributor in the pursuit of equity and healing. Our staff reflect the diversity of the communities we serve, and our passion for equity drives all aspects of our work.

Job Summary :

The Supervisor will oversee the operations of Rising Ground’s Community-Based Services for Survivors of Trauma, Crime, and Violence, Community Healing and Resiliency, ensuring that staff provide trauma-informed and culturally responsive services to a diverse population. This position is crucial in upholding the organization’s anti-oppressive and restorative justice framework, advocating for survivors’ rights, and ensuring that clients receive the comprehensive support they need. The Supervisor will lead a team of therapists, case managers, and other staff members in delivering high-quality, holistic care, while also managing administrative tasks, staff development, and community engagement

This role requires strong leadership skills, clinical expertise, and a passion for social justice and equity. The Supervisor will maintain a flexible approach to meet the dynamic needs of the program and community, ensuring the team upholds Rising Ground’s values of inclusivity, cultural humility, and restorative justice.

At Rising Ground, we are passionate about transforming lives through a lens of equity, cultural humility, and healing-centered engagement. If you are someone who believes in the power of social justice and restorative practices to create positive change, and you are eager to help others find pathways to healing and empowerment, this role is an opportunity to make a profound difference in the lives of those who need it most.

Job Responsibilities

• Provide clinical supervision and leadership to a multidisciplinary team, including therapists, case managers, and interns.
• Ensure the delivery of trauma-informed, culturally sensitive, and evidence-based care across all services.
• Mentor and support staff through regular supervision, team meetings, and professional development opportunities.
• Promote a collaborative, inclusive team culture that reflects Rising Ground’s commitment to anti-oppressive practices
• Oversee day-to-day program operations, ensuring services are in line with program goals and client needs.
• Manage staff caseloads, ensuring appropriate care and intervention, while monitoring progress and client outcomes.
• Ensure compliance with organizational policies, contract requirements, and best practice standards for trauma-informed care.
• Provide guidance and support to staff in addressing complex client needs, including crisis intervention, safety planning, and legal advocacy.
• Ensure that clients have access to necessary resources, such as housing, healthcare, and financial entitlements, by fostering strong community partnerships.
• Engage in community outreach to build relationships with external stakeholders and ensure the program reaches underserved populations
• Implement restorative justice principles within the program, including mediation and community-building activities that support survivor healing and reconciliation.
• Lead efforts to dismantle systemic barriers to care, advocating for equitable access to services for historically marginalized communities.
• Ensure all documentation, including progress notes, treatment plans, and case files, are accurate and completed in a timely manner.
• Monitor program performance and outcomes, working with leadership to implement continuous quality improvement initiatives.
• Participate in agency-wide and community meetings, representing the program’s interests and goals.

Qualifications

Supervisory Responsibility

Yes, supervises therapists, case managers, and interns.

Work Environment :

Hybrid (In-office and remote), with flexibility to meet clients at various community locations or virtually. This position will be based out of our Brooklyn locations (Jay Metro Tech and East Flatbush), with the opportunity to work from our Harlem office and opportunity for a remote / hybrid schedule.

Position Type / Expected Hours of Work : 35 hours a week, Monday through Friday 9am-5pm

Travel (if required) : Travel within NYC to attend community meetings, client visits, and outreach events.

Physical Requirements :

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all

employees and applicants for employment without unlawful discrimination as to an individual’s

perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or

veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer,

layoff and termination and all other terms and conditions of employment.