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IT Cloud and Systems Administrator
IT Cloud and Systems AdministratorDynamic Map Platform North America • Livonia, MI, United States
IT Cloud and Systems Administrator

IT Cloud and Systems Administrator

Dynamic Map Platform North America • Livonia, MI, United States
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  • [job_card.full_time]
[job_card.job_description]

Position Summary Position Summary

The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP’s IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and / or servers to new locations.

Main Duties and Responsibilities

Server & Network Administration

  • Perform server administration tasks, including user / group / LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
  • Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed
  • Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments
  • Configure and maintain LAN / WAN, firewalls, VPNs, and switches.
  • Ensure secure and reliable FTP data transfers from international partners
  • Design, install, configure, and maintain computers, servers, networks, and related infrastructure
  • Monitor systems performance and ensure reliability and availability
  • Troubleshoot and resolve hardware, software, and network issues
  • Perform regular system backups and recovery procedures and audits
  • Develop and maintain documentation for systems and processes
  • Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable
  • Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines
  • Stay current with IT industry trends and emerging technologies
  • Recommend and implement best practices for achieving high reliability, scalability and cost optimization

Database and Security Administration

  • Support PostgreSQL databases and remote access systems.
  • Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments.
  • Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks.
  • Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies.
  • Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable.
  • Manage firewalls, antivirus software, endpoint protection, and intrusion detection / prevention systems (IDS / IPS).
  • Develop and enforce security policies, access controls, and user authentication protocols.
  • Coordinate incident response efforts and maintain documentation of security events and resolutions.
  • Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation.
  • Collaborate with internal teams to ensure secure software development and deployment practices.
  • Provide training and guidance to staff on security awareness and safe computing practices.
  • Team Collaboration and Support

  • Work closely with a small IT team (3 staff members) to support daily operations.
  • Provide Tier 2 / 3 support for escalated issues.
  • Document systems, procedures, and configurations.
  • Skills, Qualifications, and Competencies

    Required Skills

  • Bachelor’s degree in Computer Science, IT, MIS or related field with a Computer / Software Engineering focus.
  • A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services
  • Proficiency in Windows and Linux operating systems
  • Strong knowledge of network protocols and services (e.g., TCP / IP, DNS, DHCP, VPNs, firewalls).
  • Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker)
  • Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP)
  • Network troubleshooting and performance tuning.
  • Proven incident response and security hardening experience
  • Compliance awareness (e.g., ISO 27001, NIST, GDPR)
  • Excellent troubleshooting, problem-solving and analytical skills
  • Familiarity with PostgreSQL and remote access tools.
  • Strong communication and interpersonal skills
  • Preferred Skills

  • Certifications : MCSE, RHCE, CCNA or similar
  • Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes).
  • Scripting in Python or Bash.
  • Experience with geospatial data or lidar processing is a plus.
  • Work Environment

  • On-site presence required at our Livonia, MI office.
  • Fast-paced office environment with multiple priorities and competing demands
  • Regular office hours with some requirements for additional work during busy times.
  • May work for long periods reviewing data on computer
  • Occasional 15-20% travel to office in California
  • Assets

  • Experience with test driven DevOps
  • Experience with continuous integration environments
  • Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus
  • Moving servers and / or data to across servers a plus
  • Coding using python
  • Domain knowledge of Geospatial subject domain
  • Disclaimer

    This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.

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