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Receptionist - State Farm Agent Team Member
Receptionist - State Farm Agent Team MemberKelly Wright - State Farm Agent • Oakland, CA, US
Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Kelly Wright - State Farm Agent • Oakland, CA, US
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  • [job_card.full_time]
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Job Description

Job Description

Benefits :

  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY :

I opened my agency in June of 2011 after building a long career with State Farm that began in 1998 and spanned underwriting, claims, and agency field leadership. That background provided a well-rounded perspective on the business and a disciplined, high-standard approach to serving customers. I hold a bachelors degree in Business Administration, am a parent to one child, and enjoy traveling, discovering new restaurants, and following sports.

Our team includes four members who work in a focused, professional environment. We stay engaged in community charity efforts and offer a 401k, health benefits, and licensing reimbursement to support long-term growth. Our office culture values discipline, integrity, and accountability, and were looking for team members who are self-managing, resourceful, money-motivated, and able to take direction well.

This is an environment for people who want clear expectations, strong leadership, and the opportunity to build a meaningful, performance-driven career.

ROLE DESCRIPTION :

Kelly Wright - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
  • QUALIFICATIONS :

  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
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