Part-Time Collections Specialist

A company is looking for a Part-Time Collections Specialist to manage customer past-due balances related to subscription services.

Key Responsibilities

Monitor and manage past-due customer accounts through outreach via phone, email, and ticketing systems

Guide customers in updating payment information and coordinate with internal teams for billing issues

Maintain accurate records of collection efforts and provide regular reporting on collections progress

Required Qualifications

1-3 years of experience in collections, accounts receivable, or a related finance / customer service role

Comfortable working with billing systems and CRM platforms

Highly organized and capable of managing follow-ups and deadlines

Ability to maintain professionalism and empathy in challenging customer interactions