Talent.com
Optical Retail Manager
Optical Retail ManagerWest Point Optical • Mesa, Arizona, USA
Optical Retail Manager

Optical Retail Manager

West Point Optical • Mesa, Arizona, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

GENERAL FUNCTION :

The major responsibility of the Retail Optical Manager is to drive profitable sales through exam growth and outstanding patient experience. Drive revenue productivity operational processes in a positive and multi-tasking environment. Modeling exemplary patient care. Develop and maintain outstanding patient associate and doctor satisfaction through consistent retention.

MAJOR DUTIES & RESPONSIBILITIES :

  • Excellent reliability as it relates to times and attendance

Reliable means of transportation and valid drivers license

  • Ability to travel up to 30 miles from primary store
  • Open availability on Saturdays and peak season
  • Drive profitable store sales by fostering a patient focused retail culture.
  • Prioritize exam growth on a daily weekly and monthly basis.

    • Community outreach i.e. cornea events and blitzing

  • Consistent communication with existing patients
  • Creative social media marketing
  • Attainment of plan sales goal and comp store sales growth.

    • Proven track record of increased KPI results

  • Ability to analyze the business through strong business acumen
  • Positive comp store contribution (year-on-year improvement).
  • Manage gross margin in accordance with Company standards
  • Effectively train and develop associates to consistently provide a patient care focused experience.
  • Develop team of administratively skilled associates that provide support on daily operational tasks.
  • Develop strong professional relationships with Doctors.
  • Ensure appropriate coverage and quality of Doctor hours.
  • Implementation of initiatives to increase number or exams and conversion of exams to sales.
  • Participate in business planning and business updates.
  • Accountable for the recruitment training development and retention of high performing associates as measured by :

    • Utilization of effective daily practice and role-playing

  • Employee coachingthrough two-way communication
  • Proactive manpower planning for adequate bench strength
  • Ensuring positive patient satisfaction as measured by patient retention and survey responses.
  • Ensure each store is effectively merchandised and presented according to standards as measured by :

    • Execution of planogram

  • Execution of visual appearance inside and outside of store (i.e. signage)
  • Maintenance of overall standards (i.e. cleanliness housekeeping)
  • Associates exhibit professional presentation (i.e. attire) in accordance with Company standards
  • Ensure high quality through customer follow-up accurate measurements correct pricing POS entry and realistic service delivery time quote as measured by :

    • Ready when promised

  • Remake and return percent as compared to Company average
  • Calls to customers to follow-up on purchases
  • Maximize Managed Vision Care relationships and sales opportunities.
  • Timely implementation of approved Marketing programs
  • Execution of signage and promotions according to Company standards.
  • Execution of operational procedures :

    • Safety (security system safety information posted fire extinguishers door locks)

  • Maintenance as measured by proper housekeeping carpet store front windows proper lighting and store safety (safety information posted fire extinguishers and door locks)

    • KNOWLEDGE & SKILLS :

  • Optical knowledge or Licensed (minimum 2 years optical experience)
  • Proven track record of sales growth through sales skills and accountability for sales results. (minimum 3 years sales experience)
  • Demonstrated ability to deliver an outstanding experience during direct interaction with patients at a proven conversion of at least 80%.
  • Proven experience and results with a retail or customer service establishment.
  • Ability to present and implement decisive and creative solutions to opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet / exceed patient expectations.
  • Foster positive and results-oriented associate and doctor relationships.
  • Success in store merchandising and attention to detail.
  • Ability to manage priorities through adaptability and flexibility.
  • Willingness to take calculated risks
  • Attention to detail and follow-up.
  • Abilities to multi-task and delegate to maximize patient interaction.
  • Computer experience preferred.

    • EDUCATION :

    Bachelors degree or comparable experience in retail operations (Minimum 3 years optical retail experience.)

    The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes / results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

    Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Sales Experience,Forklift,Customer Service,Store Management Experience,Management Experience,Retail Sales,Merchandising,Sales Management,Leadership Experience,Supervising Experience,Retail Management

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    [job_alerts.create_a_job]

    Manager Optical Retail • Mesa, Arizona, USA

    [internal_linking.related_jobs]
    Pricing and Proposal Manager

    Pricing and Proposal Manager

    Vaco by Highspring • Rio Verde, Arizona, United States
    [job_card.permanent]
    Vaco is seeking a Pricing and Proposals Manager for a manufacturing client in north Phoenix!.What stands out about this role?. High-Visibility Work and Impact : .Report directly to the Director of FP&...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Occupational Therapist (OT)

    Occupational Therapist (OT)

    HealthPRO Heritage • Casa Grande, AZ, United States
    [job_card.part_time]
    Occupational Therapist Opportunity near Glendale, AZ.This is for our home health division, and the.Glendale, Goodyear, Avondale, Litchfield Park, Buckeye, and surrounding.Why Choose HealthPro Herit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    PRN OT Home Health / Occupational Therapist

    PRN OT Home Health / Occupational Therapist

    Agape Hospice • Casa Grande, AZ, United States
    [job_card.full_time]
    Part-Time or PRN OT Home Health / Occupational Therapist.Are you a highly skilled and motivated Occupational Therapist looking for an immediate opportunity in the healthcare industry? Do you enjoy ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Manager

    Retail Manager

    Savers / Value Village • Mesa, AZ, US
    [job_card.full_time]
    As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...[show_more]
    [last_updated.last_updated_30]
    Remote Sales Managers - AI Trainer ($80-$120 per hour)

    Remote Sales Managers - AI Trainer ($80-$120 per hour)

    Mercor • Casa Grande, Arizona, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •Sales Managers • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.This engagement f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Independent Online Earner - Flexible and Remote

    Independent Online Earner - Flexible and Remote

    Finance Buzz • Fountain Hills, Arizona, US
    [filters.remote]
    [job_card.temporary]
    We’re seeking proactive and independent individuals interested in learning how to earn money online.This opportunity is ideal for those who want a self-directed, flexible way to build extra income....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Area Director

    Area Director

    Enovis • Casa Grande, AZ, United States
    [job_card.full_time]
    Enovis Corporation (NYSE : ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcome...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Operations Manager

    Retail Operations Manager

    Michaels • Mesa, AZ, US
    [job_card.full_time] +1
    Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well merchandised and well in-stock store by leading and supporting inventory management processes....[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Travel Physical Therapist (PT) - $1,940 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $1,940 per week in Casa Grande, AZ

    AlliedTravelCareers • Casa Grande, AZ, US
    [job_card.full_time]
    AlliedTravelCareers is working with Marvel Medical Staffing to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. Location : Casa Grande , Arizona.Shift breakdown : 5 8-hour shi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Outpatient Physical Therapist - $2,328 per week

    Travel Outpatient Physical Therapist - $2,328 per week

    The Good Life MedStaff • Casa Grande, AZ, United States
    [job_card.full_time]
    The Good Life MedStaff is seeking a travel Outpatient Physical Therapist for a travel job in Casa Grande, Arizona.Job Description & Requirements. Pelvic experience preferred but not required.The Goo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Occupational Therapist (OT) - Full-Time, Days

    Occupational Therapist (OT) - Full-Time, Days

    encompass health rehabilitation institute of tucson • Fort McDowell, AZ, United States
    [job_card.full_time] +1
    Occupational Therapist Career Opportunity Full-time - $10,000 Sign-on Bonus Your Calling, Close to Home and Heart Are you in pursuit of a career that's more than a job, one that aligns with your he...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Outpatient Physical Therapist - $1,915 per week

    Travel Outpatient Physical Therapist - $1,915 per week

    AMN Healthcare Allied • CASA GRANDE, AZ, United States
    [job_card.full_time]
    AMN Healthcare Allied is seeking a travel Outpatient Physical Therapist for a travel job in CASA GRANDE, Arizona.Job Description & Requirements. Job Description & Requirements.Physical Therapist - O...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Med Tech 1st Shift 6a-2p

    Med Tech 1st Shift 6a-2p

    Caliche Senior Living • Casa Grande, AZ, United States
    [job_card.full_time]
    Our mission at Watermark Retirement Communities is to create extraordinary and innovative communities where people thrive. For Watermark, community includes more than just the wonderful residents we...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Occupational Therapist

    Occupational Therapist

    Premere Rehab LLC, (dba Infinity Rehab) • Casa Grande, AZ, United States
    [job_card.full_time] +1
    MIR Oasis Pavilion Nursing & Rehabilitation - Casa Grande, AZ.Management by Infinity Rehab is seeking a top-caliber Occupational Therapist for one of our in-house therapy partners, Oasis Pavilion N...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager Optical

    General Manager Optical

    National Vision • Mesa, Arizona, USA
    [job_card.full_time]
    As the GM you are not just running a store; you are setting the pace inspiring your team and driving a culture where customers come first results matter and every win is celebrated.If you are ready...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Travel Outpatient Physical Therapist - $2,278 per week

    Travel Outpatient Physical Therapist - $2,278 per week

    Preferred Healthcare Staffing • Casa Grande, AZ, United States
    [job_card.full_time]
    Preferred Healthcare Staffing is seeking a travel Outpatient Physical Therapist for a travel job in Casa Grande, Arizona. Job Description & Requirements.Physical Therapist (PT) - Outpatient.We are l...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Occupational Therapist (OT) - $15,000.00 Sign on Bonus

    Occupational Therapist (OT) - $15,000.00 Sign on Bonus

    Encompass Health Rehabilitation Hospital of Northwest Tucson • Fort McDowell, AZ, United States
    [job_card.full_time] +1
    Occupational Therapist Career Opportunity - Fulltime & PRN $15,000.Sign on Bonus and relocation assistance available for Fulltime Your Calling, Close to Home and Heart Are you in pursuit of a caree...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Licensed Optician / General Manager

    Licensed Optician / General Manager

    America's Best Contacts & Eyeglasses • Mesa, AZ, United States
    [job_card.full_time]
    America's Best is part of National Vision, one of the largest optical retail companies in the United States.Each location is focused on treating every eye with the attention and expertise they dese...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]