Treasury Management Specialist

Job Description

Job Description

PRIMARY PURPOSE :

The Treasury Management Specialist is responsible for assisting the treasury management sales team with the onboarding of accounts and services, providing business members with product and service-related assistance and for performing the daily operational tasks which support the deposit, payment, and digital needs of business and treasury management members.

ESSENTIAL FUNCTIONS

• Provide responsive treasury management support to both members and internal business partners by demonstrating a deep knowledge of all treasury management products & services.
• Assist members with online banking and electronic payment navigation and support.
• Assist the sales team with the successful onboarding of new members; coordinate collaboration with internal business partners.
• Open business deposit accounts at the direction of the TM sales team, ensuring compliance with the Patriot Act and other regulations; order and maintain business debit cards.
• Prepare all TM agreements and other member-facing documentation; coordinate completion.
• Perform setup and maintenance of all TM products and services within respective systems, including setup of ACH and wire transfer templates.
• Provide TM product and service training to members; install equipment when necessary.
• Ensure proper treasury management fee collection, adhering to waiver and exception policies and procedures.
• Prepare member-facing relationship reviews and annual product risk assessments.
• Process outgoing wire transfers at the request of the member.
• Process ACH, wire, mobile deposit and merchant deposit limit increases.
• Engage in value-added conversations with members; identify needs and cross-sell additional products & services; make referrals to internal business partners.
• Assist in research and completion of Request for Proposals (RFP).
• Assist with annual ACH and other regulatory audits as requested.
• Maintain departmental product and usage logs and other reporting.
• Assist with account analysis proformas and the creation of sales presentations and other materials.
• Print and mail member checks and notices.
• Perform and complete daily Exception Item Processing including Check and ACH returns, prenotes and NOCs; Positive Pay; stop payments, non-post, and NSF; process deposit adjustments and encoding errors.
• Review and respond to daily deposit processing reports.
• Process and monitor all unauthorized debit card, ACH, check and credit card fraud disputes for business members; maintain reporting.
• Perform setup and maintenance of sweep accounts.
• Process foreign items.
• Approve all TM member online-originated outgoing ACH files.
• Prepare and submit quarterly IBRETA and IOLTA remittance.
• Respond to requests for deposit account research and verifications.
• Verify restrictive endorsements on business mobile and merchant capture deposits.
• Order business credit cards, process payments and troubleshoot declined transactions.
• Maintain Account Analysis system.
• Update departmental policies and procedures as assigned by VP, Treasury Relationship Management.
• Additional duties as assigned.

QUALIFICATIONS :

Pay Range : $29-$35 / per hour plus 10% annual target bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

BENEFITS :