Dental Office Manager

At Dental Flossophy, we are committed to providing exceptional patient care in a welcoming and modern environment. Our team is passionate about delivering healthy smiles and ensuring a seamless patient experience. We are seeking a proactive and detail-oriented Office Manager to join our team and help lead our practice to continued success.

Position Overview : The Office Manager will play a critical role in the daily operations of our practice, overseeing administrative tasks, coordinating patient care, and fostering a positive environment for both staff and patients. This position requires someone who is hands-on, solution-driven, and highly skilled in insurance verification, treatment planning, and office organization. This role will be responsible for building the schedule and holding staff accountable to hit goals.

Key Responsibilities :

Leadership & Team Management :

Lead by example, inspiring a collaborative and proactive team culture.

• Support, mentor, and train staff to ensure optimal performance.
• Manage daily operations and resolve any issues that may arise.

Insurance & Financial Coordination :

Perform and oversee insurance verifications with accuracy and efficiency.

• Maintain up-to-date knowledge of insurance policies and coverage to optimize patient care.
• Assist in managing accounts receivable and billing processes as needed.

Treatment Planning & Patient Care :

Work with providers to create detailed treatment plans for patients.

• Clearly communicate treatment plans and financial options to patients.
• Ensure a seamless patient experience by addressing concerns promptly and professionally.

Administrative Excellence :

Manage office schedules, ensuring proper workflow and efficiency.

• Oversee the organization of patient records and compliance with HIPAA regulations.
• Coordinate with vendors and suppliers to maintain office supplies and equipment.

Culture & Attitude :

Bring a positive, can-do attitude to the practice every day.

• Proactively identify areas for improvement and implement solutions.
• Foster a friendly and welcoming environment for patients and team members alike.

Qualifications :

• MANDATORY 3+ Years Dental Admin Experience
• Proven experience in dental office management or a similar administrative role in a healthcare setting.
• Strong understanding of dental insurance policies and verification processes.
• Proficiency in treatment planning and financial coordination.
• Excellent leadership, communication, and organizational skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.
• Knowledge of dental software systems (e.g., Dentrix, EagleSoft) is a plus, OPEN DENTAL ideally.

What We Offer :

• Competitive salary based on experience.
• A supportive and collaborative team environment.
• Opportunities for professional development and growth.
• A chance to be part of a practice that values innovation and patient care.  If you are a motivated and proactive individual who thrives in a leadership role and is passionate about patient care, we’d love to hear from you!

Join our team at Dental Flossophy and help us create smiles that last a lifetime!