Restaurant Operations ManagerDJB Hospitality • Richmond, VA, United States
Restaurant Operations Manager
DJB Hospitality • Richmond, VA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]3–5+ years of multi-unit restaurant leadership experience in full-service or upscale casual operations. Strong understanding of restaurant operations, systems, and financial management. Proven ability to train, coach, and develop management teams. Excellent communication, organizational, and follow-up skills. Ability to travel to various DJB Hospitality locations; reliable transportation required. Flexibility to work evenings, weekends, and occasional emergencies as needed. Passion for hospitality and a commitment to upholding DJB’s culture and brand standards. Competitive salary and performance-based bonus structure. Health benefits and company perks. Opportunity to grow with an expanding, forward-thinking hospitality group. Hands-on role with significant impact on operational success and guest satisfaction. A collaborative, supportive leadership team committed to excellence.
Restaurant Operations Manager
DJB Hospitality / Franchising
Full-Time | Multi-Unit Restaurant Group
Reports to : Vice President of Operations
DJB Hospitality is a dynamic, fast-growing restaurant group behind innovative concepts such as Sedona Taphouse and NAPA Kitchen & Wine, and other polished casual dining experiences. We are searching for a passionate and results-driven Restaurant Operations Manager to join our leadership team. This role supports our VP of Operations and plays a key part in ensuring our locations deliver exceptional hospitality, operational consistency, and strong financial performance.
Responsibilities
- Support the VP of Operations in overseeing day-to-day operations across DJB Hospitality concepts and locations.
- Conduct regular on-site visits to assess service execution, food quality, cleanliness, and team performance.
- Coach, train, and develop General Managers and leadership teams to maintain DJB’s high standards for hospitality and culture.
- Monitor financial performance, including labor management, food and beverage cost, and controllable expenses.
- Partner with GMs to create improvement plans and ensure accountability for results.
- Ensure proper execution of operational systems, including scheduling, inventory, and POS-related processes.
- Assist with new restaurant openings, including team training, systems implementation, and opening readiness.
- Collaborate with DJB’s culinary, HR, training, finance, and marketing departments to support restaurant needs and guest experience initiatives.
- Uphold compliance with health, sanitation, and safety regulations across all locations.
- Address escalated guest concerns with professionalism, urgency, and care.
- Communicate company initiatives clearly and ensure consistent execution across the brand.
Qualifications
What We Offer
How to Apply
Please submit your resume along with a brief message sharing why you’re a strong fit for the DJB Hospitality team.
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