Implementation SpecialistVirtualVocations • Richmond, Virginia, United States
Implementation Specialist
VirtualVocations • Richmond, Virginia, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Implementation Specialist to onboard and activate customers through a partnership with Gong.
Key Responsibilities
Lead onboarding for Gong-sourced customers, managing the full lifecycle from introduction to go-live
Serve as a product expert across various Chili Piper products and guide customers through integration with Gong Engage
Manage a high-volume implementation pipeline, ensuring customer engagement and fast time-to-value
Required Qualifications
Hands-on experience with Gong Engage, including sequences, tasks, and integration workflows
Strong knowledge of Chili Piper products such as ChiliCal, Handoff, Concierge, Distro, and Chat AI
Technical proficiency with Salesforce objects, flows, lead routing, and integrations
Proven success onboarding customers in post-sales roles, focusing on fast time-to-value
Strong time-management skills to run multiple implementations concurrently
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Implementation Specialist • Richmond, Virginia, United States
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