Patient Care Coordinator and Scheduling Specialist (TX area)

Kona Medical Consulting and Sterling Health Solutions in Richardson, Texas is currently in search of a Patient Care Coordinator and Scheduling Specialist. Below are the important details of the position:

Location: Richardson, TX (On-site | Remote Fridays after 90 days)

Job Type: Full-Time
Pay: $17-$21 per hour, depending on experience

About the Role

Sterling Health Solutions is seeking a highly organized, personable, and dependable Patient Care Coordination & Scheduling Specialist to join our growing Transitional Care Management team. This role works closely alongside our Chief Operating Officer (COO) and plays a critical part in ensuring smooth patient care coordination, efficient provider scheduling, and exceptional communication across patients, clinicians, and internal leadership.

If you thrive in a fast-paced healthcare environment, enjoy supporting patients, and are comfortable working directly with executive leadership, we'd love to hear from you.

Key Responsibilities
• Coordinate patient care activities to ensure timely and appropriate services • Schedule patient visits with clinicians and healthcare providers
• Manage and maintain provider calendars, adjusting schedules as needed
• Serve as a primary point of contact for patients, ensuring a positive and supportive experience
• Communicate clearly and professionally with patients, providers, and internal teams
• Support the COO with operational coordination related to patient flow and scheduling • Maintain accurate scheduling records and documentation
• Respond promptly and professionally to patient and provider inquiries

Required Qualifications
• Strong customer service skills with a patient-first mindset
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working directly with executive leadership
• Professional, empathetic, reliable, and team-oriented

Preferred Qualifications
• Experience with Transitional Care Management, Home Health, or healthcare operations
• Experience in healthcare, patient coordination, or scheduling
• Familiarity with provider scheduling systems or electronic health records (EHRs)

Benefits & Perks
• 11 days Paid Time Off (PTO)
• 6 Paid Holidays
• Health, Dental, Vision, and Life Insurance
• Remote Fridays after 90 days
• 401(k) Retirement Plan
• Supportive, collaborative work environment
• Opportunities for professional growth and advancement