Talent.com
Patient Services Representative

Patient Services Representative

Rebound Orthopedics & NeurosurgeryVancouver, WA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Rebound is looking for a full-time Patient Services Representative to work in our Orthopedic and Neurosurgery Call-Center. Primary duties include accurately obtaining patient information from established and new patients and entering the information into a practice management system for clinical messaging and patient scheduling. This position will work in collaboration with other clinical staff and clinic providers to provide exceptional service to our patients and families.

Responsibilities :

  • Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition .
  • Book, coordinate and reschedule patient appointments based on defined appointment protocol.
  • Relay necessary messages to staff via the patient chart.
  • Is cognizant of the abandonment rate to ensure that call turnaround time is minimized and patients are not left pending in the appointment queue.
  • Maintain and update current information on physician schedules.
  • Answer telephone, screen calls, take messages, and provide information.
  • Answer questions regarding patient appointments and testing.
  • Monitor physician schedules to make sure they are meeting designated protocol standards.
  • Assist with daily reschedule list.
  • Attend meetings as required.
  • Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
  • Perform related work as required.

Requirements :

  • One year customer service experience and / or medical office experience preferred.
  • Ability to manage a multi-phone line system.
  • Excellent interpersonal and communication skills.
  • Ability to analyze and resolve complex patient situations.
  • Ability to multi-task while operating several windows based programs.
  • Ability to work independently but also as a team.
  • We are proud to Offer :

  • Medical / Vision / Rx
  • Dental
  • 401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
  • Company paid Life Insurance / AD&D
  • Voluntary Life insurance / AD&D
  • Company paid short and long-term disability
  • Flexible Spending and Health Saving Accounts
  • Employee Assistance Program
  • Free Parking
  • Paid Time Off accrued at up to 24 days in your first year based on FTE
  • This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!

    Monday-Friday, no weekends or holidays.

    This is a full-time, 40 hour per week position.

    serp_jobs.job_alerts.create_a_job

    Patient Service Representative • Vancouver, WA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Healthcare Call Center Representative

    Healthcare Call Center Representative

    VirtualVocationsPortland, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Call Center Representative.Key Responsibilities Provide excellent customer service and patient support Verify patient information and assist with prescripti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Admitting Representative

    Admitting Representative

    ProvidencePortland, OR, United States
    serp_jobs.job_card.full_time
    Admitting Representative at Providence Portland Medical Center, in Portland, OR.One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Account Services Coordinator

    Patient Account Services Coordinator

    VirtualVocationsPortland, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for an Inbound Patient Account Services Coordinator (Remote).Key Responsibilities Develop a deep understanding of specialty processes and their impact on patient billing and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Admitting Representative •Per Diem / On Call •

    Admitting Representative •Per Diem / On Call •

    ProvidencePortland, OR, United States
    serp_jobs.job_card.full_time
    Admitting Representative for the Emergency Department at Providence Portland Medical Center, in Portland, OR.One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Account Representative

    Patient Account Representative

    VirtualVocationsVancouver, Washington, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Account Representative - Remote.Key Responsibilities Research and resolve uncollected account balances by contacting third-party payors and patients Document a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    VirtualVocationsPortland, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Associate.Key Responsibilities Assist customers with inquiries regarding health plans and coverage Troubleshoot issues and provide product ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Patient Service Agent

    Remote Patient Service Agent

    VirtualVocationsPortland, Oregon, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Patient Service Agent.Key Responsibilities Handle 80-100 inbound / outbound patient calls daily Schedule and reschedule appointments accurately Collect / manage pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Pre-Service Representative

    Pre-Service Representative

    VirtualVocationsPortland, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for a Pre-Service Representative, Days- Fully Remote.Key Responsibilities Set patient expectations and ensure a positive experience for surgical procedures and diagnostic tes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Client Service Representative

    Client Service Representative

    DoveLewis Veterinary Emergency and Specialty HospitalPortland, OR, US
    serp_jobs.job_card.full_time
    DoveLewis Veterinary Emergency and Specialty Hospital is hiring for full-time Client Service Representatives to join our Client Experience Team. We are currently hiring for Day and Swing shifts.Are ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Patient Financial Services Specialist

    Patient Financial Services Specialist

    VirtualVocationsVancouver, Washington, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Financial Services Specialist to manage healthcare claims and ensure proper reimbursement. Key Responsibilities Call payers to understand claim status and resolv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Healthcare Customer Service Representative

    Bilingual Healthcare Customer Service Representative

    VirtualVocationsVancouver, Washington, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual Healthcare Customer Service Representative - Remote.Key Responsibilities Connect with customers via phone / email / chat / social media to resolve inquiries Calmly...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Care Representative

    Patient Care Representative

    VirtualVocationsAloha, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Care Representative responsible for managing service requests from Providers and Members. Key Responsibilities Provide exceptional patient care via telephone and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Engagement Representative

    Patient Engagement Representative

    VirtualVocationsPortland, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Engagement Representative-Remote.Key Responsibilities Provide inbound and outbound support for patient acquisition and retention through various communication c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Texas Healthcare Customer Service Representative

    Texas Healthcare Customer Service Representative

    VirtualVocationsAloha, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Representative.Key Responsibilities : Actively listen to customers to understand their concerns and build rapport Provide essential informat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Intake Representative

    Patient Intake Representative

    LabcorpVancouver, WA, US
    serp_jobs.job_card.part_time
    At Labcorp we have a passion in helping people live happy and healthy lives.Every day we provide vital information that helps our clients and patients understand their health.If you are passionate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Admitting Representative - Per Diem / On Call Variable

    Admitting Representative - Per Diem / On Call Variable

    ProvidencePortland, OR, United States
    serp_jobs.job_card.part_time
    Admitting Representative at Providence Portland Medical Center in Portland, OR.Per Diem / On Call - Variable Shift.One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    VirtualVocationsAloha, Oregon, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Service Representative - Pre Registration.Key Responsibilities Greet and assist patients with registration and provide information about services and estimated ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Specialist - Immediate Care

    Patient Services Specialist - Immediate Care

    Providence Health & ServicesHillsboro, OR, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Remove all emojis, sp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Lead Client Service Representative Full-time

    Lead Client Service Representative Full-time

    VCA Animal HospitalsWest Linn, OR, US
    serp_jobs.job_card.full_time
    We are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement your pet's health is our top priority and excellent service is o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Advocate

    Member Services Advocate

    VirtualVocationsVancouver, Washington, United States
    serp_jobs.job_card.full_time
    A company is looking for a Member Services Advocate to provide specialized case management and support to members.Key Responsibilities Manage assigned member caseload with a focus on enhancing th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30