Client Partner (Charlotte)

IRIS Software Inc. is seeking a talented Client Partner, Logistics Domain to manage the overall relationships for large clients.

This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results.

Location Charlotte, North Carolina

Key Responsibilities

• Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience
• Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business / IT outcome-based models
• Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS business interests and image as a thought leader
• Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape
• Engineer deals and run the sales cycle by guiding the presales / delivery teams
• Manage and lead the IRIS team at the customer location
• Update the management on a frequent basis on the potential risks / issues and opportunities in an account
• Handle escalations and negotiate with the customers, as required
• Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)
• Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS business interests

Required Skills and Experience

If you are interested in the opportunity please apply directly or you can send your resume to rashi.agarwal01@irissoftware.com

Thanks

Rashi Agarwal