The Opportunity
Reporting to the Director, Software Engineering, Information Technology, the Senior Business Analyst with advanced expertise in many tools for process analysis and requirements development and documentation. You will analyze the most complex projects that typically involve multiple systems, new technologies, growth and risk, and multiple team members who may have competing and conflicting needs. You will be an important works across an entire program or portfolio, integrating across multiple business processes and client areas. You will be remote near West Chester, PA or St. Petersburg, FL.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
What You Will Do
Identify which tools/techniques are appropriate to lead the team through the process.
Lead business analysis for the most complex projects.
Can resolve conflicting/competing needs from different areas of the business.
Provide recommendations to users on appropriate solutions.
Present and facilitate client and senior/executive level management meetings.
Lead redesign efforts that may span multiple areas of the organization.
Lead post-implementation and transition to a business/technical sustained state (., warranty period support).
Perform risk assessment and develop a contingency plan with possible alternatives and recommendations when unanticipated situations arise.
Customizes presentations to the interests of the audience.
Lead the business analysis phase of large projects, often providing direction to more junior team members.
Develop business cases and presents to leadership.
Recommend investments in new tools or the use of new processes/methodologies.
Advise management on budgetary issues and negotiates a successful resolution.
Contribute to strategic growth plans for the IT organization.
What You Bring
Bachelor's degree, or equivalent experience.
8+ years of relevant experience.
You will identify new developments in business analysis tools and techniques.
You will have understanding of a variety of development methods (., agile and waterfall) and their possible effects for a project.
You will understand project management methodologies, tools and techniques.
You will transform major business change projects into strategic level systems solutions.
You will identify our performance measures to track the benefits of a project or service.
You will maintain an understanding of business plans and strategies of competitors and of the industry in general.
Remote work not allowed in NYC at this time.
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Curated Experiences. Infinite Possibilities.
Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
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2024 QVC, Inc. & HSN, Inc.Sr IT Business Analyst • Saint Petersburg, FL, US