Bilingual Scheduling Specialist

Overview

As a Bilingual Scheduling Specialist, you’ll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments.

Responsibilities

• In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service
• Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location.
• Minimum goal achievement based on monthly review of various metrics and expected requirements.
• Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients.
• Focused and open to learning new skills to take on various roles based on business need

Qualifications

Benefits & Perks

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!