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Key Account Director Canada
Key Account Director CanadaAlchemy • Oxnard, CA, US
Key Account Director Canada

Key Account Director Canada

Alchemy • Oxnard, CA, US
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  • [job_card.full_time]
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Key Account Director Canada

Job Category : Sales B2B

Requisition Number : KEYAC001034

Full-Time

Remote

Florida, USA

Description

Key Responsibilities :

  • Excellent account management and relationship skills : experience in excelling at managing significant stakeholder relationships both on partner side and within own organization
  • Strong commercial skills : able to build successful financial programs and models, measure profitability and other success metrics
  • Business development skills within partner account : ability to identify opportunities for new / increased business, new service lines, expansion into new markets and programs
  • Good dispute resolution abilities, able to manage issues, avoid conflict, deescalate problems and find solutions for both parties
  • Exceptional organizational rigour, able to manage and lead business review sessions, involve relevant stakeholders, oversee new programs of work, ensure deadlines met and exceed performance expectations

We Have :

  • An experienced, innovative bunch of people leaders in their field - unparalleled in tech trade in solutions and remarketing
  • Sophisticated partners and investors that give Alchemy a financial edge and credibility
  • A creative and fun environment with great flexibility for the right candidate to make the role their own
  • Outstanding technology platforms and solutions that are available globally to our customers
  • A disruptive business model that makes Alchemy a compelling partner to customers and suppliers alike
  • A winning attitude based on our ability to deliver and our appetite to do so

    • You Have :

    Education & Experience :

  • Bachelor's degree in business, Marketing, Sales, or a related field preferred; equivalent work experience will be considered
  • 5+ years of experience in Key Account Management, with a strong preference for experience in the tech industry.
  • Understanding of international business and markets, experience across different countries, ideally US&C, Europe / UK, APAC.

    • Skills & Competencies :

  • Proven track record in managing Key / Enterprise client relationships at a senior level
  • Strong commitment to exceptional customer service and account management
  • Ability to perform under pressure and consistently meet deadlines and targets
  • High ethical standards and unwavering professional integrity
  • Quick to learn and adopt new software tools, particularly sales and inventory platforms (training provided)
  • Solid commercial acumen, with an understanding of cost of goods, inventory turnover, gross profit, and VAT impact
  • Strong self-motivation and the ability to inspire and lead others toward excellence
  • Embody the Alchemy DNA : fun, committed, trustworthy, driven, talented, and successful

    • Attributes :

  • Customer-centric approach with a strong focus on delivering high-quality service and building lasting client relationships
  • Team player with a positive attitude, strong collaboration skills, and the ability to work effectively across departments
  • Excellent time management and organizational skills, with the ability to prioritize in a fast-paced, high-volume environment
  • Proven ability to work independently, take initiative, and maintain accountability for results

    • Please note : This role is advertised both internally and externally.

    Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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