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Clinical Supervisor
Clinical SupervisorCrossBridge Hospice • Ann Arbor, MI, US
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Clinical Supervisor

Clinical Supervisor

CrossBridge Hospice • Ann Arbor, MI, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission—people caring for people—guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally.

By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve.

Our Mission

To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people taking care of people.

Culture & Values

Our people are the heartbeat of our mission. At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we’re building a community that leads with integrity and serves with heart.

  • Clinician-led teams built on compassion and respect
  • A supportive environment where every voice matters
  • Commitment to dignity for patients, families, and staff
  • Integrity and empathy at the core of all we do

Why You’ll Love Working With Us:

  • Competitive compensation
  • Health, Dental, Vision, Disability & Life Insurance
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Professional Licensing & Certification Renewal Reimbursement
  • Paid Time Off + Paid Holidays + Floating Holidays
  • Mileage Reimbursement
  • Supportive Team Environment
  • Mission-driven leadership that values your voice and expertise
  • Opportunities to grow
  • Do meaningful work that impacts patients and families every day

How you will contribute:

The Clinical Supervisor works in close collaboration with the Manager, Clinical Operations and is responsible for ensuring the delivery of high‑quality, patient‑centered hospice care across one or more Interdisciplinary Teams (IDT). This role provides leadership, clinical oversight, and operational support to nursing and clinical staff, ensuring that care is delivered in accordance with regulatory standards, organizational policies, and the individualized needs of each patient.

The Clinical Supervisor oversees the planning, implementation, and evaluation of clinical services through comprehensive caseload assessment, monitoring of clinical quality, and optimal utilization of personnel. This position plays a key role in maintaining clinical excellence, fostering strong team performance, and supporting a positive patient and family experience.

This role requires compassion, strong clinical judgment, excellent communication skills, and the ability to support patients and families through highly sensitive and meaningful experiences.

How you will make an impact:

  • Provide social casework as an entity, where appropriate, to individuals and families receiving nursing or other services from the Agency
  • Performs documentation reviews of clinical staff regarding direct patient care in the IDT(s) they oversee and report results to the Manager- Clinical Operations
  • Completion of in-home annual competency and evaluations for IDT clinical staff
  • Facilitates case management process with staff members, physicians and referral sources
  • Maintains open lines of communication with all members of the continuum of care team
  • Conduct ride-along with all clinical staff to ensure patient needs and hospice practices are being met as business needs arise
  • Educating staff on processes, procedures and policies as needed
  • Assign and monitor patient care schedules to ensure continuity and quality regulations
  • Monitor to ensure coordination and follow-through is complete for all referrals to the hospice program
  • Assist in the coordination and assignment of all newly admitted hospice patients to the appropriate team and/or disciplines
  • Ensure communication of all patient admissions and changes in Plan of Care is appropriately relayed to each member of the Interdisciplinary Team and Primary Care Physician
  • Participating in routine visits and admissions of patients in times of high census or low staff availability
  • Selects and maintains a qualified, well-organized staff to provide care for the needs of the patients
  • Is accountable and supervises the IDT team i.e. RN's, LPN's, Medical Social Workers, Chaplin’s, and Hospice Aides
  • Available to work after-hours to provide support and/or conduct in-person visits
  • Coordinate with the hospice physician to facilitate and run the IDG meetings in the absence of and/or in support of the Manager- Clinical Operations.

The Experience and Skills You’ll Bring

  • Active, unrestricted RN license
  • Excellent verbal and written communication skills
  • The ability to assess patient needs and formulate individualized patient care plans to meet those needs
  • Proficiency in personal computer use, including e-mail, clinical, word processing, and spreadsheet software
  • Must maintain a valid driver’s license and good driving record
  • 3 or more years of nursing experience

Preferred Knowledge, Skills and Experience:

  • Two years’ supervisory experience in an in-patient hospital, home care agency, or residential facility
  • Experience within Hospice
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