Job Description
Job Description
Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!
The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!
SHIFT : SUN-THURS, 11AM-7 : 30PM
DEPARTMENT : EVANGELINE’S HOUSE
POSITION TITLE : ASSISTANT PROGRAM MANAGER
STATUS : FULL TIME, NON-EXEMPT
SUPERVISOR : EVANGELINE’S HOUSE PROGRAM MANAGER
MISSION STATEMENT :
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.
SCOPE OF POSITION :
Assist the Program Manager as needed. Provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (12-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 60 days while awaiting placement.
EDUCATION AND WORK EXPERIENCE :
- Bachelor’s degree from an accredited college or university and one (1) year of similar, full-time experience working with vulnerable populations
- An associate degree from an accredited college or university and two (2) years of similar, full-time experience working with vulnerable populations
- Or three (3) years of similar, full-time experience working with vulnerable populations
- One or more years of supervisory experience required
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Must be at least 21 years of agePass a Criminal Background CheckPass a DSHS Background CheckValid Driver’s License with clear driving record; ability to clear a Motor Vehicle Records checkSuccessfully complete TSA Driver Training upon hire and annually thereafterProduce current negative TB test results; bi-annual negative TB test results requiredHave or obtain prior to working with youth, Child and Infant CPR, Adult CPR, and First AidHave or obtain prior to working with youth, training on Bloodborne PathogensHave or obtain prior to working with youth, WA Food Handler’s CardAnnual Mandated Reporter trainingHave or take de-escalation and restraint training (Right Response)Ability to lead a teamConflict resolution skillsModel appropriate social and interpersonal behaviors for youth and staffAbility to manage employees and youth successfully within the program’s structureProficient in typing, organizing and filingWorking knowledge of Microsoft Office Suite and other softwareSelf-motivated and work with minimum supervisionMaintain confidentiality with personal informationWorking knowledge / experience of customer service, social services and local resourcesExcellent written, verbal and interpersonal skillsEffectively work with a diverse population in a team environmentCapable of auditory and visual supervision; verbally and physically interact with children in carePossess skills / abilities to successfully work with the challenging behaviors of youth in careEffective communication and problem-solving skillsHigh personal standards of cleanliness and thoroughnessBe available to be on-call to cover other shifts during the week; some holidaysESSENTIAL DUTIES :
Develop positive, professional relationships with coworkers, administration, and professional agenciesProvide support to the Program Manager in supervision and coordination of staffSupport new employees / volunteers through a thorough orientation of the programEnsure all staff are always compliant with TSA and program training requirementsWith the support of HR, prepare and present staff corrective action, as neededIn compliance with program requirements, maintain personnel files for all staffSupport the programs recruitment by screening candidates, interviewing, and determining the next steps with the support to the Program ManagerAssist with preparing and conducting monthly staff meetings and trainingAttend and participate in department meetingsEnsure HIPAA, WAC guidelines, contract, licensing and local policy and procedures complianceCompile Evangeline’s House monthly statistics, as directedAssist in development / revisions of the program and practices with oversight of Program ManagerServe as agency’s public awareness representative along with Program ManagerDevelop and manage staff schedules, timesheet procedures and breaksParticipate in finding coverage for call outs; provide relief for staff breaksParticipation in on-call schedule requirementsKeep Background Check LogEnsure all required and appropriate paperwork is filed for youth in careContribute to positive morale in the programFollow and ensure compliance with all Child Safety policies and proceduresModel appropriate social and interpersonal behaviors for youthWork directly with DSHS regarding placement and movement of childrenComplete intake and discharge paperworkComply with youth disciplinary guidelinesReport incident and suspected abuse / neglectProperly implement behavior management (de-escalation and restraint)Manage youth transportation needs, HEART Program, school bus schedule and off-site needsAccompany youth to school and appointments as needed (driving, riding or walking)Ensure the safety of all youth in careAdminister medications to youth and complete necessary related documentationCommunicate and document with caseworkers and other agencies regarding youth in careEnsure repair and supply requests are communicated to appropriate recipientsConduct and / or oversee monthly fire drills; report written results to the Program ManagerMaintain facility security by ensuring windows and doors are locked; report any security concernsClean the facility and do laundry when neededPerforms other duties as assignedPHYSICAL REQUIREMENTS :
Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basisGrasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overheadOperate a telephoneOperate a desktop computerAccess and produce information from a computerUnderstand written informationQualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
WORKING CONDITIONS :
The work is typically performed in a home-like environment with individual studio rooms for each youth in care, communal living areas, and shared office spaceFast-paced environment with frequent interruptions requiring adaptability, compassion, and resilienceFrequent loud noises due to group conversations, TV or music playing, and clients in mental health crisisIrregular hours, including nights, weekends and holidaysThe Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization’s need or when circumstances change.
The Salvation Army is an Equal Opportunity Employer : Minorities / Women / Veterans / Disabled.