Front Desk Coordinator, Center for Sports Therapy, Full-time

Job Title

Responsibilities :

Provide a positive patient experience through patient engagement

Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines

Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician

Collect co-payments, co-insurance, and deductible at time of service

Ability to multi-task in a fast paced environment

Maintaining patient records and accounts by obtaining, recording, and updating the account

Maintain communication with the center manager and provider relations specialist

Effectively communicate both verbally and written with referral sources and vendors

Qualifications :

High School diploma or equivalent

Successfully complete a data entry assessment

Customer service experience preferred

Medical terminology knowledge desired

Hours : Monday-Thursday 10am-7pm & Friday 7am-4pm OR Monday-Wednesday 10am-7pm

Location : 10423 Centurion Pkwy N, Jacksonville, FL 32256

Compensation : Experience and education may be considered along with internal equity when job offers are extended

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following :

Competitive Pay

Comprehensive Benefits package

Vacation / Paid Time Off

Retirement Plan

Employee Discounts

Clinical Education and Professional Development Programs