Airline Account Manager For Prestigious International Airline in DFW Airport

Airline Account Manager For Prestigious International Airline In Dfw Airport

Hallmark Aviation is seeking a professional Airline Account Manager for a prestigious international airline for our Dallas / Fort Worth, TX (DFW) location.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client / station manager to meet high quality standards.

Requirements and skills needed : Proven leadership abilities and organizational skills. Excellent interpersonal, coaching and counseling skills. Understand that staff development is a leaders responsibility. Self-driven focus on customer and client satisfaction. Ability to excel under pressure of meeting extreme deadlines. Able to communicate effectively, both verbally and in writing. Experienced in planning a roster and monitoring work schedules. Able to solve daily problems and make quick decisions within the operation. 5 yrs airline experience preferred : minimum 4 yrs airline supervisor experience preferred. Flexible and able to promote positive attitudes from subordinates. Computer software (Word & Excel), typing, and ticketing experience. Able to work varied hours.

Specific duties include : Provide hands-on supervision of the staff and delegate workload. Provide direct customer relations support. Ensure that account operates according to schedule and service level agreements. Recruit, interview, and hire staff. Oversee the long-term analysis of manpower needs, groom potential leaders. Ensure cross training as well as provide new and refresher training for staff members. Manage attendance records and ensure appropriate shift coverage. Handle discipline and motivation issues. Process promotion, demotion, and termination paperwork. Enforce safety, security, and grooming standards. Administer performance reward programs. Control the budget for labor costs and allocation. Essential requirements : Previous airline experience. At least 18 years old, with a high school diploma or G.E.D. English required. Basic math skills : adding, subtracting, division, and multiplying. Computer literate. Able to stand, bend, squat, reach, grasp, and pick up items; occasional lifting up to 70lbs. Reading & comprehension of reference materials, instructions, policies & procedures.

Valid US work authorization. Professional demeanor and exceptional presentation. Flexible schedule & availability. Background check, fingerprinting required. Drug screen required on day of hire.