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Field Service Engineer - Palo Alto, CA
Field Service Engineer - Palo Alto, CADanaher • Palo Alto, California, United States
Field Service Engineer - Palo Alto, CA

Field Service Engineer - Palo Alto, CA

Danaher • Palo Alto, California, United States
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Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the which makes everything possible.

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being.

This position reports to Field Service Supervisor Josue D. Herrera and is part of the San Francisco Field Service District spanning from Monterey, CA to Eugene, OR and will be fully remote based out of Palo Alto, CA or the surrounding cities on the San Francisco Peninsula.

In this role, you will have the opportunity to:

  • Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment spanning across the company's Hematology, Urinalysis, Microscopy, Microbiology, Immunoassay, Chemistry, and Informatics product lines.
  • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as Oracle Business Intelligence, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
  • Engage with internal and external stakeholders, understanding and meeting their requirements.

The essential requirements of the job include:

  • Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.

  • 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel –25% travel, overnight, within territory or locations covering the Northbay Area portion of Northern California. Travel may include spending time in the San Francisco Bay Area as well as occasional travel to outside districts to attend on the job training.
  • Must have a valid driver’s license with an acceptable driving record
  • Ability to lift, move or carry equipment up to 50lb, Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.

It would be a plus if you also possess previous experience in:

  • 2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
  • Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
  • A technical college major such as biomed, engineering, or related

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at .

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The hourly range for this role is $36.05/hour - $40.86/hour. In addition, there is a $2,000.00 monthly housing allowance afforded to the employee in recognition of the high cost of living in this area. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

#LI-GCC

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

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Field Service Engineer - Palo Alto, CA • Palo Alto, California, United States

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